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DNS unable to resolve IP address
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Old 06-04-2009, 19:34   #1
TakeCare
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DNS unable to resolve IP address
I lost connection for a few days last weekend.After phoning the helpline, was advised I needed a new modem.Lad came Saturday,swapped modems over and all seemed fine.However Sunday I lost connection on and off again and in Diagnostics it said.....DNS appears unable to resolve IP address.
The only way I can get back is to close down,switch off at wall and re start after a few minutes.
Its not happened today but if it does ,should I phone them again or is there anything I can do myself to put this right.

Also I am on XL package and after using Speed test I got this....

Download 7.12Mb/s
Upload 0.73 Mb/s

Are the above numbers right? We use 2 x pcs through a router ( not wireless)

Be gentle with any replies and be patient with a very harassed mam

Many thanks
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Old 06-04-2009, 20:29   #2
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Re: DNS unable to resolve IP address
I can't help directly except to say that searching this forum gets all sorts of information that can help and can be an education itself.
Maybe someone with more experience "than wot i've got " will be along to help you out
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Old 06-04-2009, 21:15   #3
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Re: DNS unable to resolve IP address
You could try opendns?
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Old 06-04-2009, 21:44   #4
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Re: DNS unable to resolve IP address
Quote:
Originally Posted by internetguy View Post
You could try opendns?
Dont mean to sound thick , but what is opendns??
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Old 06-04-2009, 22:03   #5
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Re: DNS unable to resolve IP address
Quote:
Originally Posted by TakeCare View Post
Dont mean to sound thick , but what is opendns??
It's an alternative to your ISP's DNS servers. Some people find it more reliable.

https://www.opendns.com/start/
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