Pluscom router problems: "Obtaining Network Parameter"

joecre01 · 26-10-2008, 09:52

Hey, firstly ive got a Pluscom eXtended range 54Mbps Wireless Cable/DSL Router (WR-AR2317)

I had the router working fine on Dynamic IP, for about a fortnight - then suddenly, and to this day, no matter what i try- the status on its I.P address (192.168.1.1) states 'Obtaining Network Parameter' which really bugs me because now it will not work, and obviously wont obtain a network parameter, Also consequently, i can no longer run xbox live from it

Also, fyi the status lights on the modem have stayed exactly the same, as they should be

Any help?

devonps · 27-10-2008, 08:17

Hi,

Have you tried one/all/some of the following:

1. Performed a cold boot of the router?
2. Performed a factory reset of the router?
3. Plugged your PC/Xbox directly into the internet connection?
4. Used Google to see if anyone else has reported this problem?

BTW: using this search Pluscom problem, I found this possible answer to your issue.

Hope this helps,

Steve.

Graham M · 27-10-2008, 08:24

Have you tried rebooting the modem?