13-09-2008, 22:21
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#1
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Inactive
Join Date: Sep 2008
Posts: 30
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Router mac
If i change to a new router, do i need to inform VM and tell them the MAC address of the new router?
Its just that my new router gives a new IP address and keeps dropping the connection, my old router, gives my old IP address and the connection is fine.
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13-09-2008, 22:23
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#2
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,536
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Re: Router mac
Quote:
Originally Posted by thighguy_uk
If i change to a new router, do i need to inform VM and tell them the MAC address of the new router?
Its just that my new router gives a new IP address and keeps dropping the connection, my old router, gives my old IP address and the connection is fine.
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Just turn off/on the modem when you change router..
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14-09-2008, 11:58
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#3
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Inactive
Join Date: Sep 2008
Posts: 30
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Re: Router mac
can someone tell me the correct procedure for power
cycling the modem and the router
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14-09-2008, 12:26
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#4
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Inactive
Join Date: Mar 2004
Location: Swansea
Age: 48
Services: Inhumations, for the right price
Posts: 517
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Re: Router mac
Assuming that you have an Ambit modem,
With both turned off, turn the power on to the modem & wait for the lights marked sync & rdy to lock, then with the ethernet cable connected, turn the power on to the router.
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14-09-2008, 14:41
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#5
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Inactive
Join Date: Sep 2008
Posts: 30
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Re: Router mac
its the NTL 255 modem
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14-09-2008, 15:02
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#6
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Guest
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles
Posts: n/a
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Re: Router mac
Quote:
Originally Posted by thighguy_uk
its the NTL 255 modem
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Exactly as Techboy said above, and the same with all Virgin modems
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