Quote:
Originally Posted by sparky621
Thanks for your quick replies.
Sorry, got it the wrong way round. He had fitted 2 off 4dB cable simulators and a 15dB foreward path attenuator.
My Downstream levels do seem very high I must admit:
Downstream Receive Power Level : 22.2 dBmV much to high
Downstream SNR : 26.6 dB quite low
I believe the Upstream is OK though:
Upstream Transmit Power Level : 45.0 dBmV
The modem is a
Ambit ETH/USB Combo Cable Modem (badged NTL Home 200)
Software version : 2.67.1016
Hardware version : 1.15
And yes, I've had it for a while now!
Could it be because my modem is only about 20 feet from the cab?
However, everything seems to have been stable now for at least 2 weeks (hope I'm not speaking too soon!)
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You need to call Tech Support to get those power levels sorted.
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Tech Support is open 24/7 on the numbers below.
For help with your TV or Phone and for Broadband Technical Support:
Call Product Support/Faults on 151 option 3 from your Virgin Media Phone. It's absolutely free.
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---------- Post added at 17:19 ---------- Previous post was at 17:18 ----------
Quote:
Originally Posted by darthlinux
downstream is WAY too high that should be lowered or you could start having problem I do know people who had high levels and been okay but it should be between -12 and +12
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That is on a EX-Telewest connection but he will be on EX-NTL so those figures do not apply.