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Old 09-08-2008, 09:26   #1
Sastiger
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Unhappy NETGEAR ROUTER Virgin 20mb
MY network setup is as follow's:

Netgear router WGR614 wired into the virign modem via ethernet
Netgear router ethernet into a network switch, also Netgear 16 port Auto-uplink

Before I download a torrent and open it the internet runs full-span at 20mb but as soon as I run that torrent the whole internet stops I cant even access the router's gateway (192.168.1.1)

Here is a tracert to bbc.co.uk



Also Is there any firmware upgrade i can do here is my firmware for the netgear.

Firmware Version V2.5.22_2.5.22

Please help me!
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Old 09-08-2008, 09:31   #2
eth01
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Re: NETGEAR ROUTER Virgin 20mb


You may have been STM'ed?

http://virginmedia.com/help/traffic-management.php
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Old 09-08-2008, 09:41   #3
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Re: NETGEAR ROUTER Virgin 20mb
try it without router to be sure? as test
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Old 09-08-2008, 09:50   #4
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Re: NETGEAR ROUTER Virgin 20mb
Quote:
Originally Posted by Sastiger View Post
MY network setup is as follow's:

Netgear router WGR614 wired into the virign modem via ethernet
Netgear router ethernet into a network switch, also Netgear 16 port Auto-uplink

Before I download a torrent and open it the internet runs full-span at 20mb but as soon as I run that torrent the whole internet stops I cant even access the router's gateway (192.168.1.1)

Here is a tracert to bbc.co.uk



Also Is there any firmware upgrade i can do here is my firmware for the netgear.

Firmware Version V2.5.22_2.5.22

Please help me!
what version is your WGR614?
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Old 09-08-2008, 10:04   #5
Sastiger
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Re: NETGEAR ROUTER Virgin 20mb
Quote:
Originally Posted by eth01 View Post
what version is your WGR614?
How do I find out?
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Old 09-08-2008, 10:06   #6
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Re: NETGEAR ROUTER Virgin 20mb
Quote:
Originally Posted by Sastiger View Post
How do I find out?
Er. Looking underneath at the sticky label?
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Old 09-08-2008, 10:08   #7
Sastiger
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Re: NETGEAR ROUTER Virgin 20mb
Quote:
Originally Posted by eth01 View Post
Er. Looking underneath at the sticky label?
WGR614 - 6VGUKS

Any idea?
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Old 09-08-2008, 10:08   #8
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Re: NETGEAR ROUTER Virgin 20mb
Quote:
Originally Posted by Sastiger View Post
WGR614 - 6VGUKS

Any idea?
I'll help you on MSN. might be easier
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Old 09-08-2008, 12:23   #9
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Re: NETGEAR ROUTER Virgin 20mb
issue solved by OP.
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Old 09-08-2008, 12:39   #10
Sastiger
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Re: NETGEAR ROUTER Virgin 20mb
It's solved ??? :S
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Old 09-08-2008, 14:14   #11
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Re: NETGEAR ROUTER Virgin 20mb
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Originally Posted by Sastiger View Post
It's solved ??? :S
Apparently so, yes.

Get your parents to call VM if you have a problem.
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Old 10-08-2008, 11:19   #12
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Re: NETGEAR ROUTER Virgin 20mb
This is fixed here are the details if anyone in the future needs this or is reffered by google.

Wan Setup

MTU Size: 1400
Nat Filetering: Open

I also had to edit a setting in windows xp the link is HERE
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Old 16-09-2008, 22:32   #13
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Re: NETGEAR ROUTER Virgin 20mb
many thanks for this. I was about to send the router back. It kept dropping connections and If I tried to ping the router I would get connection time-outs.
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Old 30-01-2009, 19:15   #14
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Re: NETGEAR ROUTER Virgin 20mb
Quote:
Originally Posted by Sastiger View Post
This is fixed here are the details if anyone in the future needs this or is reffered by google.

Wan Setup

MTU Size: 1400
Nat Filetering: Open

I also had to edit a setting in windows xp the link is HERE
Hey I have been having the exact same problem stated at the start of this thread since I got virgin media, and finally decided I have had enough. I tried changing the settings as you said (MTU size: 1400, and Nat filtering open) however it does not seemed to have fixed the problem. I am on windows vista... Any advice.
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