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I'd most certainly quit VM if they go for opt-out Phorm, but in the meantime (and the usual disclaimers) as of June they're charging me £1 a month LESS for my lowly 2Mb cable (which is as fast as I need and still handles VOIP) connection, courtesy of an ebilling discount. And folks say nothing comes down except the rain!
I'm all for saving money but this is a false saving in my opinion.
They charge me £5 per month because I don't pay by Direct Debit (I don't pay by DD as they haven't been able to get my bill right for nearly a year so I like to see what they're trying to charge me before I pay).
Now they want to charge me £2.00 to send me the bill.
So I switch to e-billing.
I still get charged £5 for not paying by DD though and now they're not even using paper! How can they justify this charge any more? Specially with BT dropping their fee for low-income and old people (don't get me started on the fairness of that).
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