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Edinburgh Eh4 Problems?
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Old 10-05-2008, 16:20   #1
treeman
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Edinburgh Eh4 Problems?

is anybody else having no broadband or v+ tv connection since about 3.30pm today?

thanks for any help,

mike
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Old 10-05-2008, 17:01   #2
homealone
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Re: Edinburgh Eh4 Problems?

newsgroup says problems in EH6, but no mention of EH4 ???
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Old 10-05-2008, 17:05   #3
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Re: Edinburgh Eh4 Problems?

if you want to message me your full postcode i can do a search on our status page.

also, what lights do you have on your modem?

and have you tried phoning the status line number to check for problems.
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Old 10-05-2008, 17:23   #4
treeman
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Re: Edinburgh Eh4 Problems?

thanks for your help folks!

the broadband is back up ok but the tv v+ is still off.

---------- Post added at 17:23 ---------- Previous post was at 17:13 ----------

good news my v+ servcie is back up and running so i want have to call cs after all!

thanks for your help!
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Old 10-05-2008, 17:25   #5
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Re: Edinburgh Eh4 Problems?

the outage is still raised.

raised this afternoon 3:04, due to be resolved at 10:45
these are just estimated times.

showing as total loss of bbi and dtv, just having a quick look for more details

reference number is F000706878, if you do need to call them regarding it at any point

just noticed an engineer is dispatched and working on it atm, so hopefully not too mcuh longer.
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Old 10-05-2008, 17:28   #6
treeman
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Re: Edinburgh Eh4 Problems?

thanks again for the facts info which is great!
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