27-04-2008, 13:51
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#1
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Inactive
Join Date: Mar 2007
Services: 500GB TiVo (TV M), BB 100Mb, Phone M
Posts: 141
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Broadbandextras log-in
Is anyone else having problems logging in to Broadbandextras today?
I keep getting this message:
Sorry, we are currently unable to sign you in to Virginmedia.com. Error details: There was a problem retrieving your details. Please try again. (Code: 1-90203)
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27-04-2008, 15:28
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#2
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cf.member
Join Date: Jun 2007
Posts: 47
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Re: Broadbandextras log-in
works fine here.
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27-04-2008, 15:43
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#3
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Inactive
Join Date: Mar 2007
Services: 500GB TiVo (TV M), BB 100Mb, Phone M
Posts: 141
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Re: Broadbandextras log-in
Thanks for that. There must be something wrong with my account as I still can't log in.
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27-04-2008, 18:30
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#4
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Guest
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles
Posts: n/a
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Re: Broadbandextras log-in
Quote:
Originally Posted by nashmills
Thanks for that. There must be something wrong with my account as I still can't log in.
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The best thing to do is call Tech Support as they will be able to help you.
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27-04-2008, 19:10
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#5
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Inactive
Join Date: Sep 2007
Location: INDIA
Age: 43
Posts: 110
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Re: Broadbandextras log-in
Could be happening because of the billing system changes. So if that is the cause then the call to tech. support is not going to yield any results. They might ask you to wait until 5th May.
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28-04-2008, 17:49
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#6
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Inactive
Join Date: Mar 2007
Posts: 8
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Re: Broadbandextras log-in
i got the same message yesterday and can,t access my email
Did yours get fixed?
Can anybody help??
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28-04-2008, 22:28
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#7
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Inactive
Join Date: Mar 2007
Services: 500GB TiVo (TV M), BB 100Mb, Phone M
Posts: 141
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Re: Broadbandextras log-in
Still not working here. I can access email though.
Didn't get chance to phone tech support today, will try tomorrow.
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16-02-2009, 03:24
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#8
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Inactive
Join Date: Feb 2009
Posts: 1
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Re: Broadbandextras log-in
Quote:
Originally Posted by nashmills
Is anyone else having problems logging in to Broadbandextras today?
I keep getting this message:
Sorry, we are currently unable to sign you in to Virginmedia.com. Error details: There was a problem retrieving your details. Please try again. (Code: 1-90203)
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---------- Post added at 03:24 ---------- Previous post was at 03:23 ----------
Hello
yes, i am getting the same problem re. Code 1-90203. Can you please let me know what to do if you find the solution. Thanks.
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16-02-2009, 09:13
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#9
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cf.mega poster
Join Date: Nov 2008
Location: At My Desk
Services: Virgin Media V6 XL TV - 1Gb Broadband
Posts: 3,009
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Re: Broadbandextras log-in
Broadband extras has now been removed and been replaced soon
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16-02-2009, 12:04
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#10
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Inactive
Join Date: Jul 2006
Posts: 8
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Re: Broadbandextras log-in
Well I,m having trouble logging in too, have not been able to sign and read my mail since last night, just got in now but site running sooooooooooo slowwwww
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16-02-2009, 13:15
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#11
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Permanently Banned
Join Date: Jan 2007
Location: manchester uk
Age: 44
Services: I'm on vm 10 meg
Posts: 968
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Re: Broadbandextras log-in
Quote:
Originally Posted by whydoIneedatech
The best thing to do is call Tech Support as they will be able to help you.
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lmao,funniest thing ever that comment!
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16-02-2009, 13:32
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#12
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Inactive
Join Date: Jan 2007
Location: Scotlands biggest region
Services: TV,Phone & BB
Posts: 2,086
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Re: Broadbandextras log-in
Quote:
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just got in now but site running sooooooooooo slowwwww
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Same here.
I`ve managed to logon to my email via http://webmail.ntlworld.com but that and indeed the whole of the VM site are really slow just now.
Quote:
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Broadband extras has now been removed and been replaced soon
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I know the info`s out there but just what is it being replaced with?
I only really use Photobox myself so is that still going to be accessible d`you know?
I actually lost a whole load of photos on there when i upgraded our account a couple of years ago so i dont want that happening again>goes and backs up the backups backups<...... 
I had also upgraded my PC`s that day and just assumned that those particular pic`s were all backed up online.Assumption was certainly the mother of all f-up`s that day.I`m still hearing about it to this day 
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16-02-2009, 13:49
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#13
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Inactive
Join Date: Jan 2007
Location: Scotlands biggest region
Services: TV,Phone & BB
Posts: 2,086
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Re: Broadbandextras log-in
Slowing,slowing....gone.
Attachment 17733
I`m off to feed the ducks instead.
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16-02-2009, 14:20
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#14
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cf.mega poster
Join Date: Nov 2008
Location: At My Desk
Services: Virgin Media V6 XL TV - 1Gb Broadband
Posts: 3,009
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Re: Broadbandextras log-in
They havent said what but they promised it would be GREAT lmao
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