10MB internet running at 2MB

[thegoose]

Hi,

I have just upgraded to Virgins L Broadband,
which is apparently 10mb,
and I occasionally get 10mb speed (as says www.speedtest.net),
but mostly it clocks at 2mb speed...

I dont understand, worth ringing virgin about?

Many thanks
TheGoose

[trevortt]

Its upto 10Mb not 10Mb so if you're getting 2Mb now the line you're on probably is full or bandwidth management is in effect.

[thegoose]

that sucks if thats the case,
and this bandwidth management,
i thought that stopped at 9pm?

thanks for quick answer.

Originally Posted by thegoose

Hi,

I have just upgraded to Virgins L Broadband,
which is apparently 10mb,
and I occasionally get 10mb speed (as says www.speedtest.net),
but mostly it clocks at 2mb speed...

I dont understand, worth ringing virgin about?

Many thanks
TheGoose

Try www.speedtest.bbmax.co.uk at least it is UK based, and if your still not happy then ring Tech support.
---------------------------------

Get help with your Broadband

0906 212 1111*

*Calls cost 25p per minute. There is a 10p connection cost from Virgin Media landlines. Charges from mobiles and other networks may vary. If the fault is found to be with Virgin Media the cost of these calls will be refunded at a cost of 25p per minute.

[chickendippers]

Has your area been upgraded yet? http://allyours.virginmedia.com/html.../schedule.html

[frogstamper]

Originally Posted by thegoose

Hi,

I have just upgraded to Virgins L Broadband,
which is apparently 10mb,
and I occasionally get 10mb speed (as says www.speedtest.net),
but mostly it clocks at 2mb speed...

I dont understand, worth ringing virgin about?

Many thanks
TheGoose

Try downloading four simultaneous files and add up the combined speed for all, on a 10mb connection it should be around 1200kbps, try this site.

http://gamefiles.virginmedia.com/blueyondergames/demos/

[Robbie G]

Originally Posted by thegoose

that sucks if thats the case,
and this bandwidth management,
i thought that stopped at 9pm?

thanks for quick answer.

No, it stops 5 hours after you first break the threshold before 9pm.