20MB speed

[Planetgarb]

Now call me a cinic or a moaner but at 3pm on a 20MB connection i should be getting more that 56kb download speed from a news group and these slow speeds have been going on for a while.
I have been with NTL/Virgin since it was instaled in the northwest so it is more years than i care to remember but i am starting to get very disillutioned with the internet service.
The rest of my package i like but as an avid internet user (gaming and some music downloading from pay sites) this part is important to me and i think i pay well for the privilage of a 20mb connection but when you get nowhere near 20mb i have to think to myself is it really worth it

---------- Post added at 15:17 ---------- Previous post was at 15:06 ----------

Test 1: 1024K took 1704 ms = 600.9 KB/sec, approx 4951 Kbps, 4.83 Mbps
Test 2: 1024K took 2953 ms = 346.8 KB/sec, approx 2858 Kbps, 2.79 Mbps
Test 3: 1024K took 10687 ms = 95.8 KB/sec, approx 789 Kbps, 0.77 MbpsTest 4: 2048K took 11891 ms = 172.2 KB/sec, approx 1419 Kbps, 1.39 Mbps

Overall Average Speed = approx 2504 Kbps, 2.45 Mbps

[chickendippers]

Have you got an up-to-date modem?
Are these figures gained when the modem is directly connected to the computer (ie no router)?
Have you tried this: http://www.virginmedia.com/help/20mb...timisation.php ?

[Planetgarb]

These are the results after doing everything you said and speedtest.net came up with

1703kbs down 722kbs up


Test 1: 1024K took 1640 ms = 624.4 KB/sec, approx 5145 Kbps, 5.02 Mbps
Test 2: 1024K took 1469 ms = 697.1 KB/sec, approx 5744 Kbps, 5.61 Mbps
Test 3: 1024K took 8609 ms = 118.9 KB/sec, approx 980 Kbps, 0.96 Mbps
Test 4: 2048K took 13641 ms = 150.1 KB/sec, approx 1237 Kbps, 1.21 Mbps

Overall Average Speed = approx 3277 Kbps, 3.2 Mbps

[chickendippers]

Don't use speedtest sties, they're not the most reliable source. Download a few files simultaneously from http://gamefiles.virginmedia.com or http://microsoft.com (something big, like Flight Sim demo) and add the speeds together.