Slow Speed

[neoapple]

Network Access : Allowed
Maximum Downstream Data Rate : 20480000
Maximum Upstream Data Rate : 768000
Maximum Upstream Channel Burst : 1600
Maximum Number of CPEs : 1
Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Disabled

Downstream Lock : Locked
Downstream Channel Id : 1
Downstream Frequency : 586750000 Hz
Downstream Modulation : QAM64
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : -3.9 dBmV
Downstream SNR : 35.4 dB

I am lucky to pull 150kbs downlaod speed from ANY server. This is stupidly slow!
Have i been cloned or something?

[Axegrinder]

What about your upstream?

That has an important figure regarding speed and connection stability.

[Help!!!]

Whats the ideal figures? anyone have a template or link to..

[Axegrinder]

Theres a sticky topic on signal levels in this section of ther forum.

[neoapple]

Upstream Lock : Locked
Upstream Channel ID : 2
Upstream Frequency : 37500000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 55.0 dBmV
Upstream Mini-Slot Size : 2

[Axegrinder]

You upstream is abit high, you dont want to see it much higher than that, other wise your connection will be on the brink of dropping.

[Stutz]

Axegrinder
Could you please advise on these readings. I am on 2mb and cant get much over 30-60kb on a speed test.

Cable Modem Downstream

Downstream Lock : Locked
Downstream Channel Id : 0
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM64
Downstream Symbol Rate : 5056.941 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : 9.0 dBmV
Downstream SNR : 37.7 dB

Cable Modem Upstream

Upstream Lock : Locked
Upstream Channel ID : 3
Upstream Frequency : 34000000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 31.0 dBmV
Upstream Mini-Slot Size : 2



Sun, 11 Nov 2007 18:02:23 UTC

Test 1: 1024K took 14829 ms = 69.1 KB/sec, approx 569 Kbps, 0.56 Mbps
Test 2: 1024K took 13765 ms = 74.4 KB/sec, approx 613 Kbps, 0.6 Mbps
Test 3: 1024K took 13703 ms = 74.7 KB/sec, approx 616 Kbps, 0.6 Mbps
Test 4: 2048K took 31453 ms = 65.1 KB/sec, approx 536 Kbps, 0.52 Mbps

Overall Average Speed = approx 584 Kbps, 0.57 Mbps


Its been like this for months. Have tested on three different computers, same results for all three.

[Axegrinder]

Your upstream seems to be very erratic, leaping from 55 to 31, have you been downloading much, for 2mb users 350MB is the maximum amount before you get traffic shaped.

[Stutz]

Thanks for the reply Axegrinder. I have not done any downloading today, couldn't anyway at those speeds. Set up new computer the other day.

XP Pro 64 Bit
AMD Athlon 64x2 Dual
Core Processor 4000+211GHz
960 of Ram

Borrowed a little laptop while I was waiting on the new desktop, same results for about two weeks. Before that my last desktop was giving these results for months. Never really do much downloading (no music or movies) I just browse the net and email really. I sent Virgin a lovely email about a week ago. Engineer laying new cables from the green box dislodged my telephone cable knocking it off. The engineer that came to fix it told me that my Ubr (Northampton) is over subscribed and Virgin basically dont give a toss and "wont" do anything about it. Here is another speed test

Sun, 11 Nov 2007 19:41:01 UTC

Test 1: 1024K took 10422 ms = 98.3 KB/sec, approx 810 Kbps, 0.79 Mbps
Test 2: 1024K took 7016 ms = 146 KB/sec, approx 1203 Kbps, 1.17 Mbps
Test 3: 1024K took 19406 ms = 52.8 KB/sec, approx 435 Kbps, 0.42 Mbps
Test 4: 2048K took 79328 ms = 25.8 KB/sec, approx 213 Kbps, 0.21 Mbps

Overall Average Speed = approx 665 Kbps, 0.65 Mbps

A tadge up and down I agree.