Excellent speeds. Well done Virgin!

[astra_lestat]

I am bloody tired of virgin. Even NTL was much better.



This is what I have for 2 weeks in a row between 18.00 and 22.00

So frastrating. It feels like there are only morons working now. They advertise 20Mb while they cannot supply even 4Mb at a decent level.

[Trem]

i get them speeds most of the time and i'm on 10 meg

the service really has gone down hill, before anyone says i phoned up to cancel they talked me into staying on a cheaper charge and said they would send a tech out, the tech changed the modem and its still the same , he said its just busy near where i live??

upto 10 meg means 2 meg where i live lol

[astra_lestat]

Tue, 12 Jun 2007 19:35:21 UTC

1st 512K took 7953 ms = 64.4 KB/sec, approx 531 Kbps, 0.52 Mbps
2nd 512K took 8609 ms = 59.5 KB/sec, approx 490 Kbps, 0.48 Mbps
3rd 512K took 8782 ms = 58.3 KB/sec, approx 480 Kbps, 0.47 Mbps
4th 512K took 7781 ms = 65.8 KB/sec, approx 542 Kbps, 0.53 Mbps

Overall Average Speed = approx 511 Kbps, 0.5 Mbps

---------- Post added at 20:39 ---------- Previous post was at 20:37 ----------

I don't understand why do I pay 25 quid every month for 4M down and 400 kbps up if I never ever have those speeds? In the morning I usually have 2.5M down and 350 kbps up. The same at night. I never goes over 2.6-2.7 and in the evening it is just a CRAWL.

and I call support, what do they do? they start to go through 1st line support stupid questions and testing my modem.

---------- Post added at 20:43 ---------- Previous post was at 20:39 ----------

Originally Posted by Trem

i get them speeds most of the time and i'm on 10 meg

the service really has gone down hill, before anyone says i phoned up to cancel they talked me into staying on a cheaper charge and said they would send a tech out, the tech changed the modem and its still the same , he said its just busy near where i live??

upto 10 meg means 2 meg where i live lol

OK busy, then why don't they charge you a fraction of the cost?

Like right now I have 1/8 of the promised speed, why don't they charge me only 3 quid a month then? Why 25???? With NTL I had at least steady 2.5 down. It also never went boynd 2.5 but at least I always had a steady connection. At work I have ZEN provider and even at day time, the busiest time, I have a steady good connection.

---------- Post added at 20:45 ---------- Previous post was at 20:43 ----------

I have been ntl customer for 5 years but now I am seriously tempted to switch ISP providers and I am telling all my friends to stay as far away from virgin as they can. Fortunately or Unfortunatelly I am IT tech guy and they listen to my advices.

Frankly speaking it is not going for 2 weeks, it is going for much longer. It started some time in April...

[Gareth]

Could be worse... you could be paying £38 p/month like me

[astra_lestat]

Do you mean I am not the only one who experience that sh%$ty service?

---------- Post added at 20:48 ---------- Previous post was at 20:47 ----------

Oh I see....yours doesn't start to work before midnight. Then we are in the same boat.

[astra_lestat]

Morning. 7 am

[fizgog]

Taken at 07:25, not bad for once.

[astra_lestat]

Do you have 4M or 10M line?

Originally Posted by fizgog

Taken at 07:25, not bad for once.

[astra_lestat]

ufitm
What are you saying?

[Florence]

Mine today speed is ok for once highest i have ever had but a good reason why I havent been able to play CS recently latency 246 what happened to my low pings.

[astra_lestat]

Originally Posted by Florence

Mine today speed is ok for once highest i have ever had but a good reason why I havent been able to play CS recently latency 246 what happened to my low pings

The same problem with latency.
Cannot play UT2004

[voddyman]

this is mine at 10am this morning and working fine ...i'm supposed to be on 20m....

[astra_lestat]

I never have this latency, even in the morning

[fizgog]

Originally Posted by astra_lestat

Do you have 4M or 10M line?

I'm on the 4Mb package