17-05-2007, 20:26
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#1
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Inactive
Join Date: Feb 2007
Services: TV XL
Broadband M
Telephone XL
Samsung 2110
Posts: 23
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What?
just got me phone bill in .. its got about 30 calls to france and a french mobile in about 6 days !
i dont know anyone in france, nor does my wife and my daughter is 2 !
Is mr branson making business calls on my bill
Any suggestions
Gaz
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17-05-2007, 20:29
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#2
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Inactive
Join Date: Jun 2003
Location: Essex innit
Age: 50
Services: Sky HD + 16Mb ADSL
BT Telephone
Posts: 15,735
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Re: What?
Ask for the bill to be checked, also make sure it's your bill
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17-05-2007, 20:30
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#3
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Inactive
Join Date: Apr 2007
Location: looking at a nice new scar in the tarmac outside my house!
Age: 59
Services: staff deal
Posts: 1,648
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Re: What?
Quote:
Originally Posted by knobby
just got me phone bill in .. its got about 30 calls to france and a french mobile in about 6 days !
i dont know anyone in france, nor does my wife and my daughter is 2 !
Is mr branson making business calls on my bill
Any suggestions
Gaz
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dont worry gaz,everybody is the same,your amount to pay is correct,you just have the wrong itemised calls on your bill.theres another thread somewhere but cant remember its title. we (fault techs) have been told this is whats happened so we can explain to subs whove had calls booked for crossed lines b4 mistake was realised.
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17-05-2007, 20:35
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#4
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Inactive
Join Date: Nov 2003
Location: North East lincolnshire
Age: 48
Services: V6 & Tivo SH3 on 300mb and 200mb and a telephone
Posts: 2,715
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Re: What?
Ive been to 4 of these as on in a hour said check the amount to pay
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17-05-2007, 20:56
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#5
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Inactive
Join Date: Feb 2007
Services: TV XL
Broadband M
Telephone XL
Samsung 2110
Posts: 23
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Re: What?
Cheers guys
just phoned the one of the no's at random and had a chat with an english ex pat. from yorkshire now living in france
Cya
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17-05-2007, 21:00
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#6
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Inactive
Join Date: Apr 2007
Location: looking at a nice new scar in the tarmac outside my house!
Age: 59
Services: staff deal
Posts: 1,648
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Re: What?
Quote:
Originally Posted by knobby
Cheers guys
just phoned the one of the no's at random and had a chat with an english ex pat. from yorkshire now living in france
Cya
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dont be complaining next month when you see that call on your bill
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17-05-2007, 21:02
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#7
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Inactive
Join Date: Nov 2003
Location: North East lincolnshire
Age: 48
Services: V6 & Tivo SH3 on 300mb and 200mb and a telephone
Posts: 2,715
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Re: What?
I would make a note of it time and date
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18-05-2007, 07:55
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#8
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cf.addict
Join Date: Jun 2003
Location: Edinburgh
Posts: 154
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Re: What?
60,000 bills were sent out with the wrong calls on them. The calls are all itemised and the cost shown but numbers are not being charged in the tolls amount.
The biggest giveaway is if you dont receive itemised bills but suddenly they appear itemised that means you are one of the 60,000 involved.
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22-05-2007, 14:01
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#9
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Inactive
Join Date: Sep 2006
Posts: 65
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Re: What?
Quote:
Originally Posted by esdxc37
60,000 bills were sent out with the wrong calls on them. The calls are all itemised and the cost shown but numbers are not being charged in the tolls amount.
The biggest giveaway is if you dont receive itemised bills but suddenly they appear itemised that means you are one of the 60,000 involved.
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Hhhhmmm... thats news to me !!!
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22-05-2007, 14:41
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#10
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Born again teenager.
Join Date: Feb 2007
Location: Manchester. (VM area 20)
Age: 75
Services: Maxit TV, M250 Fibre BB.
Phone-Anytime Chatter
Posts: 13,700
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Re: What?
Quote:
Originally Posted by esdxc37
60,000 bills were sent out with the wrong calls on them. The calls are all itemised and the cost shown but numbers are not being charged in the tolls amount.
The biggest giveaway is if you dont receive itemised bills but suddenly they appear itemised that means you are one of the 60,000 involved.
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Wonder if Virgin will be charging them the £1.00 fee for itemized billing:. Quick way to make £60.000 profit
__________________
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