Last incoming call (1471) does not work properly

[rare uk]

Hi. I have searched the forum for this and could not find an existing thread on this so apologies if it does exist and my weak search skills have let me down

When someone calls me, when I do 1471 the last incoming call is not registered. Instead 1471 tells me about a call I received earlier on in the day or yesterday. Some phone numbers register straight away. What's all that about? Is this a feature

I've not done much investigation on this, but it is soooo annoying when I tell my wife not to answer the phone as we are eating and we can do 1471 after dinner, only to find the number hasn't registered.

[Paul K]

Have you called VM? It may be that something needs resetting against your account or it could be a hardware issue in their network.

[rare uk]

Cheers. I suppose I might as well call them. I just thought it was a limitation with cable or something - somehow I managed to talk myself into accepting it for a year

[bw41101]

rare uk

When you say:

1471 tells me about a call I received earlier on in the day or yesterday.

Do you mean something like "You were called today at *such a time* we do not have the callers number to return the call".

If this is what you mean, then the call was (most probably) from abroad, I.e. some poxy telesales person in the far east looking to (perhaps) sell you a gunge slurping machine.

It seems that the 1471 system is incapable of registering (landline) numbers outside of the UK - unless (of course) someone out there knows any different?

Si thee

[Marge]

Do you have Voicemail on your line ??

If you do, then a daft feature is that if the caller gets to the bit where they hear the voicemail message, it then doesn't store their number as I presume the system thinks the caller will leave a message for you Frustrating I know

[JASONUKUK]

i had problems got vm 18-4-2007 / i had a number left on my phone.
teck as called reset switch as stated, and every day and mixed times the number is there. never rings or leaves message.
in question is in coming number only 01925 499994 i rang 151 bt/vm no number on records. so a ghost number.

[bw41101]

01925 - Warrington, ghost number - spooky!

[Rapid Dr3am]

If you have VM and live in yorkshire if the VM picks up then 1471 isn't recorded.

[Rhyming Obituary]

As per rapid dream, 1471 and voicemail aren't always compatible.

When someone calls your line after a delay or when it is busy, the switch diverts the call to the voicemail platform. As such, it's recorded as a diverted call and not a missed or completed call.

It's only in the last two instances where the number will be recorded in 1471.

[rare uk]

Originally Posted by Marge

Do you have Voicemail on your line ??

If you do, then a daft feature is that if the caller gets to the bit where they hear the voicemail message, it then doesn't store their number as I presume the system thinks the caller will leave a message for you Frustrating I know

Yup, you are thew WINNER!!

I phoned VM and they said the same, and the "feature" can't be turned off unless you upgrade to Call plus or something at £1.75/month

NO THANKS!

[Rhyming Obituary]

Originally Posted by rare uk

Yup, you are thew WINNER!!

I phoned VM and they said the same, and the "feature" can't be turned off unless you upgrade to Call plus or something at £1.75/month

NO THANKS!

Upgrading to VMS+ will not rectify this problem - unfortunately there is no work around.

Both styles of Voicemail operate in the same way.

[Rapid Dr3am]

Nokia switch upgrade planned to fix this.

[ntluser]

Originally Posted by Rapid Dr3am

Nokia switch upgrade planned to fix this.

Will the Nokia switch upgrade enable Caller ID too please?

[Halcyon]

I find the caller witheld does not work on VirginMedia.
I tried putting 141 before calling a mobile number and as I type 141 the tone changes and it doesnt work.

[clayts]

Is it not 1470 on VM to withold the number ?