what is virgin? [WiFi/Router help]

carlitos · 10-03-2007, 19:07

is it PPPOA ? also will the username be my surname? and password will it be the one i used when i set up cable modem?

I just got installed today and am having trouble setting up my linksys54g as wireless, i get a full signal and it shows as connected but im getting no internet through it

Paul K · 10-03-2007, 19:21

Are you on the ADSL service via a telephone line or are you on cable BB? If you were initially set up without the wireless router in place then try powering your PC, router and modem/ STB down.
Check all connections (BB input should plug into your WAN port), power up the modem/ STB, wait for lights to lock and settle, power up the router, wait for lights to lock/ settle and then power up your PC.

carlitos · 10-03-2007, 19:27

im on cable broadband will try what u said thanks

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basically i dont know what to choose in the initial set up dhcp/static ip/pppoa?

Paul K · 10-03-2007, 19:27

If it's cable you need no user name or password inputted. DHCP by the way.

Graham M · 10-03-2007, 19:29

Try restarting the Modem

carlitos · 10-03-2007, 19:40

ive chosen dhcp, and have restarted the router and modem, eventhough in the bottom right hand corner of the screen it shows internet is connected im not recieving the internet

rickyg01 · 10-03-2007, 19:55

can you get internet doing a direct connection? or do you still have problems that way?

carlitos · 10-03-2007, 20:20

yes i can get a connection by plugging in directly but not wireless

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the router is working hardwired but i cant get it to work wireless?

Paul K · 10-03-2007, 20:39

What wireless device have you got in the PC?

DocDutch · 10-03-2007, 20:46

if you got a laptop which has wlan in it make sure its enabled, by default the wlan is disabled on lappies

carlitos · 10-03-2007, 21:08

ive got a seperate wireless card, ie plugged in

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and one wireless in my desktop

Paul K · 10-03-2007, 21:28

Have you turned WEP on in the router or any kind of security setting? If so you have to match it in the settings of your PCs.

Nikesh · 10-03-2007, 21:45

Do a factory reset on the router. I have the same router and all I had to do was plug it into my modem and it worked. Then added the security later...

carlitos · 10-03-2007, 22:00

right i spoke with linksys and got my laptop working wireless, my desktop which is windows 98 and has a dlink card in it is picking up a signal, dlink software shows connection but its not working, i think the security key may be an issue but ive entered it and its not working?

DocDutch · 10-03-2007, 22:04

okay on Win98 (which I hope is SE) do the following.

go to start --> run ---> type in "winipcfg" (without the ") then select "release all" and after that "renew all" this normally should connect your wlan adapter.

but my personal opinion is DO NOT USE WIN98 for wlan its a too much trouble for when it goes wrong.