19-05-2005, 16:07
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#1
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Inactive
Join Date: Nov 2004
Age: 39
Posts: 9
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Moving....
Hey guys,
I'm on NTLs student £19.99 a month package, im about 7 months through a 12 month contract. I was just wondering what the situation will be when i move home for the summer to a non-cabled area. I am not returning to the same address after the summer, will this mean i will be able to get out of the contract, since i am moving?
Thanks for any help.
David
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19-05-2005, 16:11
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#2
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Inactive
Join Date: Jun 2003
Location: South-East-Cambridge
Services: ntl digital basepack
ntl 1M broadband
Posts: 1,068
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Re: Moving....
Quote:
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Originally Posted by humancoin
Hey guys,
I'm on NTLs student £19.99 a month package, im about 7 months through a 12 month contract. I was just wondering what the situation will be when i move home for the summer to a non-cabled area. I am not returning to the same address after the summer, will this mean i will be able to get out of the contract, since i am moving?
Thanks for any help.
David
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If you are on the NTL Student contract then it is only 9 months and not 12.
You will, however, have to pay out the remainder of your 9 months.
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19-05-2005, 16:13
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#3
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Inactive
Join Date: Nov 2004
Age: 39
Posts: 9
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Re: Moving....
No, as far as i was told it was a twelve month contract, not the nine month contract. The thing is though, i have never actually seen the contract or signed anything, was just wondering where that leaves me in terms of trying to slip out of it (obviously i don't want to pay for something i am not going to use!).
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19-05-2005, 16:48
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#4
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Trollsplatter
Cable Forum Team
Join Date: Jun 2003
Location: North of Watford
Services: Humane elimination of all common Internet pests
Posts: 36,929
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Re: Moving....
How did you get your services if you never signed anything? 
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19-05-2005, 16:50
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#5
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Inactive
Join Date: Jan 2005
Location: Manchester
Age: 39
Posts: 508
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Re: Moving....
you don't always need to sign anything, by agreeing to have the equipment installed and using you have agreed to the terms.
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19-05-2005, 17:45
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#6
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Inactive
Join Date: Jun 2003
Location: South-East-Cambridge
Services: ntl digital basepack
ntl 1M broadband
Posts: 1,068
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Re: Moving....
Well, if you agreed to a contract you were told was for 12 months you should have expected to pay for 12 months!
What package have you got for £19.99? If it is a student special then it will have been for 9 months (even if you were told 12).
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19-05-2005, 20:03
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#7
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Inactive
Join Date: Nov 2004
Age: 39
Posts: 9
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Re: Moving....
Well i was told it was 12 months, but it is a student special. I know, i will pay if there is no way of getting out of it obvously, but its worth a try, will phone them up tomorrow, and see what the score is.
Ah well!
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19-05-2005, 20:55
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#8
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Trollsplatter
Cable Forum Team
Join Date: Jun 2003
Location: North of Watford
Services: Humane elimination of all common Internet pests
Posts: 36,929
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Re: Moving....
As Bob says, if you're paying the student rate, you have pretty good grounds for insisting the contract duration is 9 months, not 12. Don't just cave in when you phone them tomorrow. 
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19-05-2005, 21:35
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#9
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Inactive
Join Date: Nov 2004
Age: 39
Posts: 9
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Re: Moving....
i won't, thanks for the help.
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