Merged - email issues.

tabatha · 21-09-2003, 15:07

I know this is old hat...but...does anyone know why the email service is pathetically slow at present...No moans and groans please..just the reason ..if known....

21-09-2003, 18:09

Although my emails are being sent, it is not reaching its destination, test send a few to myself and they are not there !! Is there an issue with the smtp server at the moment??

22-09-2003, 15:31

Fine this morning, looks like it is down again now, this company sucks !!!

23-09-2003, 15:48

Just an update, still as bad as before

Nemesis · 23-09-2003, 15:50

Quote:

Originally posted by a4pacific
Fine this morning, looks like it is down again now, this company sucks !!!

so no other email company has problems ???

Ben · 23-09-2003, 16:26

Quote:

Originally posted by Nemesis
so no other email company has problems ???

Lets not start please.....

iadom · 23-09-2003, 16:46

Have just sent a test message to my zen dial up account, it is going through, albeit rather slow. Checked the headers then did a trace on the IP which resolved to Winnersh and it reported 20% packet loss on last hop. Could the be a cause of the problems sending mail?

23-09-2003, 18:29

I use Freeuk, Tiscali, UKonline, Yahoo, Hotmail, Freeserve mail boxes using dial ups in my office, I can say I have not experienced any problems with them.

Not forgetting AOL of course.

24-09-2003, 12:15

Email was fine this morning, fast as lightning, then it died !!!! Didn't I say the same thing a while ago? Now accessing is problem as well, the whole email system is dead !!!

imback · 24-09-2003, 12:17

If I send from any of my NTL mail accounts it takes adleast 30 mins for the mail to arrive

24-09-2003, 12:24

Same here, as I said before , this company sucks !!!

24-09-2003, 12:25

can someone please get out and give the email servers a push?

Man I could get a carrier pigeon to work faster.

Dunno if its the planned maintenance thats causing this slowdown, but simply trying to connect, receive and delte email is taking ages. Often it times out or the server terminates the connection.
It has just taken me 4 minutes to retreive 1 email from my account. (i use mailwasher and outlook).

I'm in Teesside btw.
Anyone else having trouble?

24-09-2003, 12:30

Quote:

Originally posted by Nemesis
so no other email company has problems ???

To answer Nemesis, I am sure other companies have emails problems too, but they get off their back side and do something about it, and the problem gets fixed, within hours. This company just sits on the problem and hope it will go away. Thats why I say this company sucks.

Dooby · 24-09-2003, 13:07

Quote:

Originally posted by a4pacific
This company just sits on the problem and hope it will go away.

so what did tech support say when you phoned?

24-09-2003, 13:32

I am not going to dial a 0845 number just to find out. Spent enough money and time on this stupid company already.