picture not centre of screen

av nightmare · 05-05-2005, 10:49

Hi

i have a pace ntl settop box connected to my sony tv by a scart lead.
for some reason the cable picture is not centre of the screen its a little over to the left the output is set to rgb on the set top box does anyone no how i can correct this. cheers

paulyoung666 · 05-05-2005, 10:59

hi and

to the site , if it is a samsung it is a well known fault , iirc there is supposed to be a software update that is going to correct this , sorry i cant be anymore help

, hope you enjoy your stay here btw

**Chris** · 05-05-2005, 11:00

to Cable Forum.

Are you certain this is a problem with the STB? What happens when you view analogue TV channels, or a video or DVD on the TV?
__________________

Ah, beaten to it, looks like it is the box after all.

Nugget · 05-05-2005, 11:02

Are you sure that you've got your glasses on properly

, by the way

av nightmare · 05-05-2005, 11:08

hi thanks for your replies

yes it is only the cable picture that is not centre, however if you change the output from rgb to composite it does correct it but obviously you lose picture quality. i wondered if the quality of my scart leads would have anything to do with it.

paulyoung666 · 05-05-2005, 11:22

is it a samsung box ????

shredder · 05-05-2005, 11:24

umm he said he has a pace stb! not samsung, have you checked the tv screen setting on your stb? press the tv or guide button on your remote, select settings if i remember correctly there should be a tv screen settings option in the settings menu and it will list various tv screen settings, try the other settings and see if that helps.

paulyoung666 · 05-05-2005, 11:28

Quote:

Originally Posted by shredder

umm he said he has a pace stb! not samsung, have you checked the tv screen setting on your stb? press the tv or guide button on your remote, select settings if i remember correctly there should be a tv screen settings option in the settings menu and it will list various tv screen settings, try the other settings and see if that helps.

you know something i missed it completely

shredder · 05-05-2005, 11:31

Quote:

Originally Posted by paulyoung666

you know something i missed it completely

hehe, it's usually me that does that sort of thing!

spiderplant · 05-05-2005, 11:47

From an ntl technical bulletin for field techs:
"When connecting STB’s via scart leads you have the choice of either RGB or composite signal types from the STB. RGB does provide higher signal quality, however some 4:3 aspect ratio TV’s incorrectly decode the signal which causes a noticeable shift to the left for certain channels. These channels have captions starting on the far left of the screen. Therefore most
broadcasters avoid using captions here but it can be seen on 7-10% of our channel line-up.
For example on the screen shot below of NEWS24 if RGB is selected it causes the logo to move to the screen edge. However for Sky News you actually loose the ‘S’ in the Sky News banner at the top left of the screen and similarly some of the product information on QVC.
If composite is used then a slight degradation of picture quality occurs in terms of a reduction in colour / sharpness. VCR O/P of the STB is fixed as composite which would allow customers to see the difference and make an informed choice.
NB: If a customer’s TV suffers this problem then use the
composite TV format. This issue affects both Bromley and Langley platforms and all box types."

Quote:

Originally Posted by paulyoung666

if it is a samsung it is a well known fault , iirc there is supposed to be a software update that is going to correct this

I think you are confusing this with the old 'samsung picture shift' bug, which was fixed a couple of months ago. AFAIK, the Samsung picture positioning is spot on.

shredder · 05-05-2005, 11:54

ah ha mine is slighty shifted, though i never got round to checking my screen settings, the OP made me think i should as it is rarther irritating, but maybe now i won't due to your post spiderplant!