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Samsung Recall?
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Old 23-03-2005, 07:23   #1
Derek
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Samsung Recall?

Over on another board I noticed a thread about someone claiming Ntl had taken back his Samsung and replaced it with a pace because of the picture bug.

The general consensus over there was that it was a 'dodgy' engineer wanting the Samsung for his own purposes but I wondered if anyone else had received a call or visit from Ntl if they have the Samsung for TV only?
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Old 24-03-2005, 08:58   #2
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Re: Samsung Recall?

It is the only way to completely cure the screen shift bug to change the samsung box for a pace. if the customer finds it unacceptable to wait for the fix it's the only thing they can do. I am sure engineers are not hiding boxes in some evil plot to rule the world!
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Old 24-03-2005, 09:52   #3
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Re: Samsung Recall?

I have the samsung and the screen seams to be shifted to the left resulting in losing text etc.Is there a way to get rid of it by rebooting,any date for the fix?
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Old 24-03-2005, 09:58   #4
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Re: Samsung Recall?

Quote:
Originally Posted by fire
I have the samsung and the screen seams to be shifted to the left resulting in losing text etc.Is there a way to get rid of it by rebooting,any date for the fix?
Rebooting - yes.
Fix - Coming Soon!
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Old 24-03-2005, 12:53   #5
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Re: Samsung Recall?

Quote:
Originally Posted by fire
I have the samsung and the screen seams to be shifted to the left resulting in losing text etc.Is there a way to get rid of it by rebooting,any date for the fix?
There's a picture shift/squashing problem this morning which is affecting all STB models. Nothing to do with the infamous Samsung bug. It's under investigation...
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Old 24-03-2005, 16:25   #6
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Re: Samsung Recall?

wonder if its the boxes or the enhanced software that causes the bug.
The software is NTL produced in house
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