16-03-2005, 15:16
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#1
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Inactive
Join Date: Mar 2005
Posts: 42
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new samsung box
just had my new samsung box fitted. rung up to put me on 2 mb oh sorry sir i carn't put you on 2 meg yet, as its a new box, but if its not on 2mb by next tuesday please ring back,so how come everybody else is being upgraded,the engineer said no problem 2 get upgraded.Anybody know whats going on 
thanxs otn
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16-03-2005, 15:29
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#2
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Inactive
Join Date: Jun 2003
Location: Various
Services: 9am, 1pm and 8pm daily
Posts: 2,055
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Re: new samsung box
It can take some time for the box to appear in the system after it's fitted (usually a few hours). If you've had the Samsung fitted specifically for the speed upgrade, the service order should mean your upgrade is done without you needing to ring up again, but as the guy says if it doesn't get done, ring back.
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16-03-2005, 15:56
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#3
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Oh Lanky Lanky.
Join Date: Jun 2003
Location: Shaw, Oldham, Lancashire.
Services: 2 TV 360 boxes. 500mb BB, Phone line.
Posts: 7,960
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Re: new samsung box
Had my new Samsung fitted this morning around 9.30 AM, got back home about 3.00PM and was still on 750k. Rang CS and around 20 minutes later was on 2 Meg. Thank You Ntl. 
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16-03-2005, 16:43
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#4
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Inactive
Join Date: Mar 2005
Location: Winchester
Services: 750K through Pace STB, 2 Phones and talk unlimited 24, plus shed loads of TV
Posts: 6
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Re: new samsung box
Asked about getting mine upgraded from 750K to 2Meg and I've been told that early May at the earliest is the only date as CS are absolutely swamped by requests. Still, 750K isn't too bad.
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16-03-2005, 16:50
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#5
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Inactive
Join Date: Jun 2003
Location: Various
Services: 9am, 1pm and 8pm daily
Posts: 2,055
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Re: new samsung box
Quote:
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Originally Posted by iadom
Had my new Samsung fitted this morning around 9.30 AM, got back home about 3.00PM and was still on 750k. Rang CS and around 20 minutes later was on 2 Meg. Thank You Ntl. |
You ought to update the 'Services' part of your profile then! 
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16-03-2005, 17:02
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#6
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Oh Lanky Lanky.
Join Date: Jun 2003
Location: Shaw, Oldham, Lancashire.
Services: 2 TV 360 boxes. 500mb BB, Phone line.
Posts: 7,960
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Re: new samsung box
Quote:
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Originally Posted by asparak
Asked about getting mine upgraded from 750K to 2Meg and I've been told that early May at the earliest is the only date as CS are absolutely swamped by requests. Still, 750K isn't too bad.
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Perhaps you need to change the Wi to Ma in your location, 
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16-03-2005, 17:43
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#7
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Inactive
Join Date: Mar 2005
Posts: 42
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Re: new samsung box
thanxs to marge, of the forum im now running on to 2 meg
thanxs otn
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16-03-2005, 19:43
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#8
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Inactive
Join Date: Dec 2004
Posts: 512
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Re: new samsung box
Quote:
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Originally Posted by iadom
Perhaps you need to change the Wi to Ma in your location, |
Has oldham been done I got told it would come shortly.....
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16-03-2005, 20:41
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#9
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Oh Lanky Lanky.
Join Date: Jun 2003
Location: Shaw, Oldham, Lancashire.
Services: 2 TV 360 boxes. 500mb BB, Phone line.
Posts: 7,960
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Re: new samsung box
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Originally Posted by SLM
Has oldham been done I got told it would come shortly.....
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I could post this in the 'what music are you listening to' thread... Speed King by Deep Purple. 
__________________
Quote:
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Originally Posted by on the nose
thanxs to marge, of the forum im now running on to 2 meg
thanxs otn |
Marge, are you sure its not butter.
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