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We've just 'migrated' to digital cable and are experiencing problems with our audio. It is very sibilent and sounds lke the bass has dropped out. Telewest have replaced the box 3 times, and are, I think, at a loss as to what to do next. It's obviously not the box, but their response is that we have 'audio quality of a sort'.
Has anyone experienced this before? What can I say to Telewest to convince them the problem might be somewhere else?
Many thanks!
is the box connected via scart if so try a different scart socket on the back of the TV or if you have only one try a different TV to eliminate a scart problem
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