Migrating?

[D M]

Hey,

I am interesting in learning move about 'migrating' from one ISP Broadband to another. Do you have to pay to do this? I am quite clueless about it..

Thanks for your time.

D M

[Kliro]

I wouldnt think you'd have to pay unless there is a connection fee for the ISP you want to connect to, just contact your current ISP and tell them you want to cancel service, then have your new service activated for like the same day.
If that makes any sense...

[Bifta]

Originally Posted by D M

Hey,

I am interesting in learning move about 'migrating' from one ISP Broadband to another. Do you have to pay to do this? I am quite clueless about it..

Thanks for your time.

D M

Normally you don't pay, the ISP you're migrating to covers the cost, always best to check with the receiving ISP first though. It's a very simple matter (normally) you simply contact your OLD isp first, request a MAC (Migration Authorisation Code), when you sign up to migrate online with your new ISP it'll ask for this code, all going well you shouldn't have any noticeable downtime. Be careful of ISP's that refuse to give you a MAC code if you're still in contract, if they do, they're in breach of OFCOM ISP migration regulations which state that they are NOT allowed to withhold a MAC unless the account has already been cancelled. If you're still in contract you're still entitled to receive one and the ISP has to recoup any funds they're owed by other methods.