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Phone still ringing when engaged !
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Old 19-10-2004, 17:16   #1
Mike
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Phone still ringing when engaged !

Hi all

I 've nearly given up on this...............when I am on the phone I would like another other caller to get an engaged tone. I have spoken to CSs three times now and each time they state they will stop it but it still happens. I am basisly giving up now and I am so close to pulling the plug and going back to bt !
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Old 19-10-2004, 17:19   #2
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Re: Phone still ringing when engaged !

sounds like a fault mike, have you had anyone out to look at it? or have ntl given you a reason why this is happening as it is not normal!!
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Old 19-10-2004, 17:25   #3
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Re: Phone still ringing when engaged !

i suppose you have covered all the bases on this , i.e. different phones extensions etc , ignore my ramblings if you have
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Old 19-10-2004, 18:40   #4
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Re: Phone still ringing when engaged !

Quote:
Originally Posted by Scooby
sounds like a fault mike, have you had anyone out to look at it? or have ntl given you a reason why this is happening as it is not normal!!
Not yet.............only one out of three telephone points work. When I phoned CS they stated all was ok their end ! Think I will have to phone again
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Old 19-10-2004, 19:19   #5
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Re: Phone still ringing when engaged !

Quote:
Originally Posted by Mike
Not yet.............only one out of three telephone points work. When I phoned CS they stated all was ok their end ! Think I will have to phone again

with respect i would check out a different phone in the socket , even if all it does is rules out the phone
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Old 20-10-2004, 07:25   #6
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Re: Phone still ringing when engaged !

Do you have call waiting switched on? i.e. when you are on the phone allready and someone rings up, you get an annoying beep in your ear - they get the "the person you are calling knows you are waiting"
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