22-06-2003, 09:12
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#1
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Inactive
Join Date: Jun 2003
Location: Middleton North West Manchester
Services: up to 30 MEG CF version of Peter Kay
Posts: 1,871
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Have NTL Lost it
With pricing changes, changes in tech support, NTHW.com, THE CAP do you think they have lost the plot again big time .
My view isa that the changes have come in sop fast they have overall lost it and people are better going for BT for phone and BB
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22-06-2003, 09:21
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#2
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Inactive
Join Date: Jun 2003
Location: NW UK
Posts: 3,546
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well. if people go for BT then PLEASE supply your own equipment....
as for have NTL lost the plot... to lose something you must first have it to lose... I am not sure NTL ever had the plot really.
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22-06-2003, 09:33
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#3
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Inactive
Join Date: Jun 2003
Location: Middleton North West Manchester
Services: up to 30 MEG CF version of Peter Kay
Posts: 1,871
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Quote:
Originally posted by Lord Nikon
well. if people go for BT then PLEASE supply your own equipment....
as for have NTL lost the plot... to lose something you must first have it to lose... I am not sure NTL ever had the plot really.
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Must agree there they seem to try to alien customers anyway they can
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22-06-2003, 09:52
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#4
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Inactive
Join Date: Jun 2003
Location: Stafford
Age: 50
Services: Sky World
300k BB
NTL Phone
Posts: 2,399
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Quote:
Originally posted by th'engineer
Must agree there they seem to try to alien customers anyway they can
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They try to insert aliens into us?  
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22-06-2003, 11:53
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#5
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Banned
Join Date: Jun 2003
Location: South London
Posts: 549
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Re: Have NTL Lost it
Quote:
Originally posted by th'engineer
With pricing changes, changes in tech support, NTHW.com, THE CAP do you think they have lost the plot again big time .
My view isa that the changes have come in sop fast they have overall lost it and people are better going for BT for phone and BB
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NTL has lost the plot big time. This has a familiar tone.
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22-06-2003, 11:57
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#6
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Inactive
Join Date: Jun 2003
Posts: 48
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Quote:
Originally posted by poolking
They try to insert aliens into us?
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"Look behind you, Cartman!"
"Screw you guys!"
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22-06-2003, 12:00
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#7
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Inactive
Join Date: Jun 2003
Location: Stafford
Age: 50
Services: Sky World
300k BB
NTL Phone
Posts: 2,399
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Quote:
Originally posted by distortal
"Look behind you, Cartman!"
"Screw you guys!"
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22-06-2003, 12:00
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#8
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cf.mega poster
Join Date: Jun 2003
Location: Up here
Posts: 36,520
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From my experiences as an NTL employee and being part of NTHW.com, I have to say I've regularly been impressed at the grand scale of stupidity shown by some of the decisions made on a higher level. Maybe a lot of them were based on American business practises, but they just won't work here...
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22-06-2003, 15:30
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#9
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Inactive
Join Date: Jun 2003
Location: Bedfordshire
Posts: 223
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yes and according to the Beds on Sunday newspaper, even their directory enquiries have staff that are... (shall we say) a little thick?? A reporter rang up for the number for Sotherby's and was asked wether it was spelt with a J? they do have real problems when they are portrayed in this manner!
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22-06-2003, 15:31
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#10
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cf.mega poster
Join Date: Jun 2003
Location: Up here
Posts: 36,520
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Quote:
Originally posted by albone
yes and according to the Beds on Sunday newspaper, even their directory enquiries have staff that are... (shall we say) a little thick?? A reporter rang up for the number for Sotherby's and was asked wether it was spelt with a J? they do have real problems when they are portrayed in this manner!
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To be fair, isn't the full title for that place "J. Sotherby's"?
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22-06-2003, 15:37
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#11
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Inactive
Join Date: Jun 2003
Location: Bedfordshire
Posts: 223
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Sorry got that one wrong :
Quote:
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Calling NTL directory enquiries is rarely a fruitfull task, more often than not operatives don't believe a place you asked for exists, give you the wrong number or tell you the number is ex-dorectory.....I asked for the number of Sotherby's auction house and am met with the response "Is that spelt with an "F"?
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my memory isn't what it used to be. 
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23-06-2003, 08:32
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#12
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Inactive
Join Date: Jun 2003
Location: Middleton North West Manchester
Services: up to 30 MEG CF version of Peter Kay
Posts: 1,871
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Well thats one example of trying to compete and losing it on directory enquires
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23-06-2003, 08:37
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#13
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Inactive
Join Date: Jun 2003
Location: NW UK
Posts: 3,546
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Quote:
Originally posted by albone
Sorry got that one wrong :
my memory isn't what it used to be.
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Don't tell me.. it used to be your ears?
Just a little goon show humour...
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23-06-2003, 14:31
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#14
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Inactive
Join Date: Jun 2003
Location: Bedfordshire
Posts: 223
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Yes well, a lot has happened to me the last few days!! not that thats a play for sympathy! But I was quoting from memory and as I say it's not the greatest at the best of times!! (Getting old ya see). 
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23-06-2003, 16:02
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#15
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Inactive
Join Date: Jun 2003
Posts: 24
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Quote:
Originally posted by albone
Sorry got that one wrong :
my memory isn't what it used to be.
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perhaps you should work for ntl, you appear to have the qualifications
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