Broadband connection problems in manchester

staple · 29-09-2004, 22:09

i guess someone know's whats going on have a cable modem and been having probs over the last few weeks with connection on and off like a yo yo
was fine last week now it's started again
every few mins going offline then back online again
is there upgrading work been done in my area

carlingman · 29-09-2004, 23:30

Quote:

Originally Posted by staple

i guess someone know's whats going on have a cable modem and been having probs over the last few weeks with connection on and off like a yo yo
was fine last week now it's started again
every few mins going offline then back online again
is there upgrading work been done in my area

Firstly

Can you give us some more details.

What Modem do you have and how are you connecting USB or Ethernet and what are the status of the lights doing on the Modem when you lose the connection.

Florence · 29-09-2004, 23:38

staple to the forums.

Where in Manchester as I have had no problems tonight.

do a tracert to ntlworld.com
This is mine from tameside area.

Quote:

Tracing route to www.ntlworld.com [62.253.162.30]
over a maximum of 30 hops:

1 <10 ms <10 ms <10 ms 192.168.0.1
2 10 ms 10 ms 10 ms 10.11.32.1
3 10 ms 10 ms 10 ms oldh-t2cam1-b-ge-wan51-120.inet.ntl.com [80.5.16
4.209]
4 10 ms 10 ms 10 ms mant-t2core-b-ge-wan64.inet.ntl.com [213.104.242
.181]
5 10 ms 10 ms 10 ms man-bb-b-so-130-0.inet.ntl.com [213.105.174.22]

6 11 ms 20 ms 10 ms win-bb-a-so-300-0.inet.ntl.com [62.253.185.138]

7 10 ms 10 ms 10 ms win-dc-a-v900.inet.ntl.com [62.253.188.162]
8 10 ms 10 ms 10 ms www.ntlworld.com [62.253.162.30]

Trace complete.

this might help us to pinpoint which UBRs you are on.
Or PM your mac addy to BBKing he has a great tool that will check whats happening

BBKing · 30-09-2004, 06:44

Yeah, drop me a note with that - can take a look.

staple · 30-09-2004, 17:52

ok m8 iv'e pm details
ain't sure how 2 do a tracert to ntlworld.com
but thanx to the other guys for suggestions

Quote:

Originally Posted by BBKing

Yeah, drop me a note with that - can take a look.

Florence · 30-09-2004, 18:01

Staple go to

start then click on run select if you use windows 2000 cmd or XP if I remember right has to use command
A dos window will open type tracert www.ntlworld.com then click enter

this will then do the tracert when its completed highlight it all and in the top left corner of the window click and select copy then right click the reply box on this thread and select paste

Hope that helps..

staple · 30-09-2004, 18:21

thanx Kits

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\nsr>tracert www.ntlworld.com

Tracing route to www.ntlworld.com [62.253.162.30]
over a maximum of 30 hops:

1 26 ms 7 ms 7 ms 10.20.48.1
2 8 ms 19 ms 17 ms oldh-t2cam1-b-ge-wan44-118.inet.ntl.com [80.5.16
4.201]
3 20 ms 16 ms 27 ms mant-t2core-b-ge-wan64.inet.ntl.com [213.104.242
.181]
4 28 ms 23 ms 15 ms man-bb-b-so-130-0.inet.ntl.com [213.105.174.22]

5 13 ms 15 ms 19 ms win-bb-a-so-300-0.inet.ntl.com [62.253.185.138]

6 14 ms 12 ms 24 ms win-dc-a-v903.inet.ntl.com [213.105.174.34]
7 14 ms 28 ms 14 ms www.ntlworld.com [62.253.162.30]

Trace complete.

badnbusy · 30-09-2004, 18:25

Quote:

Originally Posted by staple

thanx Kits

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\nsr>tracert www.ntlworld.com

Tracing route to www.ntlworld.com [62.253.162.30]
over a maximum of 30 hops:

1 26 ms 7 ms 7 ms 10.20.48.1
2 8 ms 19 ms 17 ms oldh-t2cam1-b-ge-wan44-118.inet.ntl.com [80.5.16
4.201]
3 20 ms 16 ms 27 ms mant-t2core-b-ge-wan64.inet.ntl.com [213.104.242
.181]
4 28 ms 23 ms 15 ms man-bb-b-so-130-0.inet.ntl.com [213.105.174.22]

5 13 ms 15 ms 19 ms win-bb-a-so-300-0.inet.ntl.com [62.253.185.138]

6 14 ms 12 ms 24 ms win-dc-a-v903.inet.ntl.com [213.105.174.34]
7 14 ms 28 ms 14 ms www.ntlworld.com [62.253.162.30]

Trace complete.

Whereabouts in Manchester are you staple? No probs here in Oldham,

staple · 30-09-2004, 18:26

salford

Florence · 30-09-2004, 18:36

15 mins down the road from me yet I havent any problems. Give BBKing time to monitor the mac address he might spot whats up.

nobbystyles · 01-10-2004, 15:08

I had exactly the same problem Staple(Wythenshawe), that was until around 2 hour's ago - they seem to have changed my ip address, so i'm not sure what's going on there

staple · 01-10-2004, 16:03

Quote:

Originally Posted by nobbystyles

I had exactly the same problem Staple(Wythenshawe), that was until around 2 hour's ago - they seem to have changed my ip address, so i'm not sure what's going on there

yeah seems to be ok now changed my ip aswell
wonder how long its gonna last this time

staple · 02-10-2004, 09:33

Quote:

Originally Posted by staple

yeah seems to be ok now changed my ip aswell
wonder how long its gonna last this time

well connection has gone again after only 1 day this is really starting to pi## me off

Florence · 02-10-2004, 11:51

Quote:

Originally Posted by staple

well connection has gone again after only 1 day this is really starting to pi## me off

can you give us more info than its gone again!

Can you connect at all?

Did you send BBKing you mac address for the SACM over PMs?

staple · 02-10-2004, 16:28

Quote:

Originally Posted by Kits

can you give us more info than its gone again!

Can you connect at all?

Did you send BBKing you mac address for the SACM over PMs?

yes i did send BBKing details he ain't replyed yet
and the problem is the same as before
seems my ip address changed had a 0 at the end of my ip address this morn instead of a 1 and connection was fine
but now i have a 1 again and got the same probs can go on sites but can't download and msn is on and off like a yo yo