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Problems in the Colchester area
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Old 27-09-2004, 10:31   #1
Pulse^
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Problems in the Colchester area

Hi folks,

Has anyone expericened major connection problems with ntl in or around the Colchester area? I seem to have the crappyest connection in the world, so it seems anyway.

I spent a good amount of time on irc, and I have terrible conenctions to servers located in London and in Germany. I connect to the server, and like within 10 mins or so, I get disconnected, I reconnect and then disconnect again. It does not happen every time. I can be online for a few or more and it fine. Seems to be intermitant. I am not getting attacked or anything I on the server there is host masking (hiding your ip/host with a fake one) and I also use a fireway and antivirus. Its not irc, I also get web pages unable to load, dns problems, and the email service is really shocking, I dont think I have had an single day where I have been able to check my email without email server conenction problems.

I have phoned the tech dept, twice, both times a complete waste of time, they said, can you ping www.bbc.co.uk and 212.58.224.126 ? If your ping reply in anyway between 10ms and 25ms, your connection is fine.

Anyone have any ideas that I can try? So far this morning, since I have logged on this morning, I have been d/c 3 times, at the moment been on irc for over 20 mins without being d/c. I have a website that I am unable to view due to ntl cant find the dns for it.

Cheers

Kev
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Old 27-09-2004, 10:53   #2
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Re: Problems in the Colchester area

Can you do a TraceRT to the IRC server and paste it here?

At least then we can see if any of the servers on the way are dropping any packets.

Kev
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Old 27-09-2004, 10:54   #3
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Re: Problems in the Colchester area

Also :

Quote:
I have a website that I am unable to view due to ntl cant find the dns for it.
Try specifying a proxy server :-)
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Old 27-09-2004, 11:08   #4
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Re: Problems in the Colchester area

Hiya,

Traceroute to the German Server:

Tracing route to 195.50.191.14 over a maximum of 30 hops


1 8 ms 6 ms 5 ms 10.134.103.254

2 10 ms 7 ms 8 ms colc-t2cam1-a-ge94.inet.ntl.com [81.103.8.33]

3 6 ms 19 ms 15 ms colc-t2core-a-ge-wan61.inet.ntl.com [213.107.225

.17]

4 8 ms 10 ms 30 ms pop-bb-a-so-220-0.inet.ntl.com [62.253.188.201]



5 22 ms 19 ms 9 ms tele-ic-2-so-000-0.inet.ntl.com [62.253.185.86]



6 11 ms 11 ms 9 ms 195.66.226.124

7 30 ms 28 ms 31 ms hmb-145-254-16-197.arcor-ip.net [145.254.16.197]



8 28 ms 33 ms 29 ms esn-145-254-19-22.arcor-ip.net [145.254.19.22]

9 31 ms 27 ms 28 ms ffm-145-254-18-221.arcor-ip.net [145.254.18.221]



10 233 ms 200 ms 29 ms wsb-145-254-18-30.arcor-ip.net [145.254.18.30]

11 * * * Request timed out.

12 *

The server sits behind a firewall at arcor.de

Hope this helps

Kev
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