[Merged] M33/Manchester area issues.

Rone · 03-08-2004, 10:12

M33

No its not James Bonds new boss, just a troublesome area atm.
Since going to 1.5 meg my connection has been diabolical. Cut offs slow browsing etc etc never mind the e-mail.
When i joined the merry-go-round on the phone, it mentioned Saturday and Sunday, peeps in this area [manchester south] were having a teenzy problem.
Well its still cr@ppy and theres no mention of it on the phone anymore [so its solved or someone forgot to rewind the cassette

].
Its not been on the status page at all. Ive been hanging on the phone till i gave up, usually i do ok, but today was'nt my lucky day.
Could any of our resident NTL guys throw a bit of light on what it is?
Or is it cos we got our upgrades early and are now paying the price?

Pritch · 03-08-2004, 10:43

ARe you on STB or standalone modem? If STB, is it a Pace or Samsung?

The Paces are in the process of being swapped out for megabit customers, as they will have issues with the 1.5Mbit upgrade.

Rone · 03-08-2004, 11:02

Sorry forgot to say, i'm on an AMBIT sacm.
As far as i know they are ok for 1.5 meg. Plus, it was the nads for the first day, then pfffff.

Retrovertigo · 03-08-2004, 11:32

Anyone in Manchester having weird split second disconnections? I am thinking that's what is happening as I can surf and download stuff as normal, but MSN messenger and Yahoo messenger keep disconnecting every few minutes then reconnecting again. It's odd because if I am downloading a torrent I don't lose connection to the seeds and peers. Yet Yahoo and MSN keep signing in then cutting off, then signing in again. Cheers

Kliro · 03-08-2004, 12:44

Sounds more like you have adware/malware get Adaware from http://www.lavasoftusa.com/ and run it, should sort it out IMO

eoin.miskell · 03-08-2004, 12:56

Quote:

Originally Posted by Retrovertigo

Anyone in Manchester having weird split second disconnections? I am thinking that's what is happening as I can surf and download stuff as normal, but MSN messenger and Yahoo messenger keep disconnecting every few minutes then reconnecting again. It's odd because if I am downloading a torrent I don't lose connection to the seeds and peers. Yet Yahoo and MSN keep signing in then cutting off, then signing in again. Cheers

Yes i am having the same problems today as well.

Rone · 03-08-2004, 13:12

If you look lower down, thats what my M33 post is about.

And i dont have any adware etc, and i,m sat behind a hardware firewall as well. And i have tried without that, and just using my software firewall.
Its intermittent, but its still there from the weekend.

Kliro · 03-08-2004, 13:36

My problem sounds more like the M33 post, and Im also M33 on 300k STB, I keep getting cut off, like once a day sometimes more, I called the engineer out about it, but he said everything looked fine and gave me a new cable

the light on my box never blinks or indicates anything is wrong but nothing reconnects till I reset the box, and after I phoned the CS the net disconnected about 13 times over the period of 24 hours, so Im scared to call again

BBWTBB · 03-08-2004, 14:57

I'm in the M33 area and I wonder if the problems extend to WA15 (Timperley) as my sister has been without web access for over a week now. She called NTL but was left on hold for over half an hour and was then cut off.

Wallace · 03-08-2004, 18:05

I also live in the WA15 area of Timperley. I kept loosing my BB conection. I removed the signal conditioning filter from my in comming co-ax and hey presto, BB came back.

swoop101 · 03-08-2004, 18:18

Well I am right next to Timperley and have no problems.

Kliro · 03-08-2004, 18:19

Im in the M33 area and lose connection about once a day, got worse over the past couple of weeks.

BBWTBB · 03-08-2004, 22:44

Quote:

Originally Posted by Wallace

I also live in the WA15 area of Timperley. I kept loosing my BB conection. I removed the signal conditioning filter from my in comming co-ax and hey presto, BB came back.

Sorry for being thick, but how do you do that?

carlingman · 04-08-2004, 00:14

Quote:

Originally Posted by BBWTBB

Sorry for being thick, but how do you do that?

Not recommended as you may incur a ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£50 call out fee or whatever the current price is if something goes wrong.

But you can always put it back on if it does not work.

The signal conditioner is proabably the same as an attenuator attached to the cable looks like a shiny silver barrel over the cable and easy to remove.

Mandlebrot · 05-08-2004, 00:59

I've been having these intermittent disconnects for weeks now