Set top box problem

[tim1234]

Has anyone else had this error? I've just had the new CR3 upgrade in an original NTL area. This has happened twice. The guide was losing information and eventually stopped working. Then there was a lengthy note on the screen!



Set top box problem

Your set top box is experiencing an issue.

To fix this simply press Select. This will cause you to lose service for a few moments, but will get your set top box back to peak performance.

We apologise for any inconvenience.

BAUKM


Now, surely professional software does not work like this! There must be some known bugs ("issues") in the software. It looks like there is a memory leak and the software can't manage things if I watch television for several hours.

Naturally, I press Select and the whole thing crashes.

Does anyone know what the problem is? It looks like this is software written by students on work experience.

[Derek]

I had that message once on one of my boxes after it was upgraded. Funnily enough hitting select sorted the problem.

If it is constantly recurring then I think a call to faults might be in order.

[eoin.miskell]

This is the problem i have been having and an engineer is comming this week to sort it out.

I have been told by CS that it meens that the memory is full and it needs to reboot to clear it.

It happens to me about 2 times or more a day.

So if i was you i would phone CS and get them to send an engineer out!

[tim1234]

Oh, BAUKM!