Outlook XP has stopped sending/receiving automatically

poolking · 28-03-2004, 10:01

Hi folks,

I am having a problem with Outlook XP.

I have set Outlook XP to automatically send and receive every 5 minutes, suddenly it has stopped working, I have the relevant check boxes ticked, working fine for years and suddenly it has stopped.

It is a pain having to manually send/receive.

Any clues?

Russ · 28-03-2004, 10:11

What did you do to set it up for every 5 minutes?

poolking · 28-03-2004, 10:20

Quote:

Originally Posted by Russ D

What did you do to set it up for every 5 minutes?

Tools > Send and Receive Settings > Define Send/Receive Groups

Tick the Include this group in send/receive box and the Schedule an automatic send/recieve every (select value from drop down box)

Or a quicker route:

Tools > Options > Mail Setup Tab > Send/Receive button

Russ · 28-03-2004, 10:24

Hmmm, I'm sure I read in a newsgroup that the latest Outlook update has a bug which affects the way you set it up, although a google reveals nothing of the sort. I'll keep looking though.

MJB · 28-03-2004, 14:07

I had this and fixed it here:

http://support.microsoft.com/default...roduct=out2003

Good luck.

poolking · 28-03-2004, 21:07

Its working ok again now. I think because I hadn't received any emails in the 5 minute timespan and I don't watch the status bar, I had just assumed that it had stopped working.

poolking · 05-04-2004, 17:41

This is a different matter, I had posted this before but cannot find it.

I am constantly being asked for my username and password everytime I automatically send/receive.

It is getting really annoying now, it has been happening for a while now.

Anyway of fixing this??

SMHarman · 05-04-2004, 18:09

Quote:

Originally Posted by poolking

This is a different matter, I had posted this before but cannot find it.

I am constantly being asked for my username and password everytime I automatically send/receive.

It is getting really annoying now, it has been happening for a while now.

Anyway of fixing this??

NTLs POP / SMTP servers? Could be mail problems and timeouts causing the password requests.

poolking · 05-04-2004, 18:17

No timeouts occuring.

If I click cancel I get the following error message:

Task 'pop.ntlworld.com - Sending and Receiving' reported error (0x800CCC92) : 'Your e-mail server rejected your login. Verify your user name and password in your account properties. Under Tools, click E-mail accounts. The server responded: -ERR account is locked by another session or for maintenance, try again.'

Edit (2): I appear to have solved the problem by removing my additional ntlworld email address, closing down Outlook, then restarting it and adding the additional account back in and it has stopped asking me for my username and password.