2mb service - Page 5

29-11-2003, 15:48

Quote:

Originally Posted by JustAnotherN00b

compensation for the 13+ billion quid spent building a network

Did they now. So you think NTL spend 13+ billion on the network. Well thats what they paid over stretching themselve's buying up anything that moved. They also paid over the odd's for some of them ie the C&W area but thats not the customers fault is it. Its the MD's fault and incase you haven't worked it out yet I'm extracting the unrine here because we all know it wasn't 13 billion on the network !

BAD MANAGEMENT

Florence · 29-11-2003, 15:55

Quote:

Considering that the widely held view is that Telewest and ntl will be merging within 2 years you may well have that choice!

If the above quote woirks out true I only hope that NTL take on Telewest good points and improves everything and not the other way around Telewest taking on NTls bad points no customers communication etc....

Ignition · 29-11-2003, 16:00

Quote:

Originally Posted by Defiant

Did they now. So you think NTL spend 13+ billion on the network. Well thats what they paid over stretching themselve's buying up anything that moved. They also paid over the odd's for some of them ie the C&W area but thats not the customers fault is it. Its the MD's fault and incase you haven't worked it out yet I'm extracting the unrine here because we all know it wasn't 13 billion on the network !

BAD MANAGEMENT

Not interested in going there. Whatever happened at that time re: overpaying etc, Telewest and pretty much every other telecomms company were every bit as guilty. Had Sky not gotten such a large market share on premium TV situation would be very very much different right now, a gamble was taken, didn't work as planned. Have a look at the 3G debacle across Europe for copious evidence of the .com bubble bursting.

Before the C+W acquisition ntl were the #3 cable company behind C+W and Telewest. TW were offering an almost identical sum to ntl, and had ntl not paid that bit extra in cash, without a crystal ball who are you or I to say where things would be now?

Of course not 100% of that money was network, minor details like support staff, administration, etc to maintain network and customer base would come into it, little unnecessary things like that. However as these came with the network components and can't really be seperated think I'm quite justified in describing 13 billion as being spent building the network.

fraz · 29-11-2003, 18:24

Quote:

Originally Posted by Kitty

This being posted from someone who works within the abuse@ntl team makes me think NTL are about to make this more active. If this is the case I hope NTL are able to allow each and every customer online upto date stats on their downloads and uploads like what MRTG does...

NTL really need to sort themselves out while they still have customers not start to use this AUP cap

*sigh*

Quote:

Originally Posted by JustAnotherN00b

:p = joke I'm thinking

Exactly,some people are just so overly paranoid sometimes

**Paul** · 29-11-2003, 20:31

I have nothing against "the cap" - why should my service suffer because of all these people hogging the bandwidth to download their illegal movies and music.

I would be quite happy if they all went and hogged the ADSL networks and left me to a nice fast 1mb (or 2mb

) BB service.

Florence · 29-11-2003, 23:22

Quote:

Originally Posted by fraz

*sigh*

Exactly,some people are just so overly paranoid sometimes

Sorry Fraz but you never did come over as the type to joke you are more of a serious person hence remarks like yours are taken as serious..

Ignition · 30-11-2003, 00:06

Quote:

Originally Posted by Kitty

Sorry Fraz but you never did come over as the type to joke you are more of a serious person hence remarks like yours are taken as serious..

Hehe he's cool really so long as you ain't on the other end of a

from him in his official capacity

Ramrod · 30-11-2003, 00:22

Quote:

Originally Posted by pem

I have nothing against "the cap" - why should my service suffer because of all these people hogging the bandwidth to download their illegal movies and music.

I would be quite happy if they all went and hogged the ADSL networks and left me to a nice fast 1mb (or 2mb

) BB service.

I'll stick my head out above the parapet and join you on that one...

fraz · 30-11-2003, 02:30

Quote:

Originally Posted by Ramrod

I'll stick my head out above the parapet and join you on that one...

me too also

and before anyone starts getting apopletic heart attacks I'll reiterate my sig file,

thats my personal opinion as a customer using an ntl cablemodem same as everyoner else.

Delnet · 30-11-2003, 02:48

Whats stopping any other company laying thousands of miles of copper like BT did..

Oh yeah Money Oppps forgot!

th'engineer · 30-11-2003, 09:10

I think that the one thing wrong as demonstrated here is trust between the customer and NTL.

Its allright justanothernoob spouting on about how many new customers. It seems that the old customers are moving like defiant like NEIL and myself eventually.

Fact quite a few people that live in my area are going members of my family moving to freeview or the basic package. People moving not taking NTL with them and saying at last got rid of it.

justanothernoob people sign up find out how bad the service is then move on there are good people in NTL like yourself .

But get real e-mail & DNS are two requirements that people like there ISPs to manage properley.

As well as having no limitations imposed on existing customers withoput proper research by idiots called Goodland.

Florence · 30-11-2003, 10:25

Quote:

Originally Posted by JustAnotherN00b

Hehe he's cool really so long as you ain't on the other end of a

from him in his official capacity

I have always tried to find ways not to end up in that position but the biggist problem is NTL themselves. with teenagers sharing the connectioin I need to know whats going through the modem!!!!! Blueyonder customers can monitor theirs using a program called MRTG... NTL customers are blocked so no way to monitor the amount going through the modem. I have tried many ways but all failed I have been told its because of the STB buit Blueyonder also have those.. Tried another called PRTG but it can only find the SACM if I reboot it and if anything like a reboot of the pc is needed or the SACM drops the interent it cannot find it again, also I cannot ping it where Blueyonder customers can.

Allow the customers the right to monitor their own usage if they want, communicate with the customer better, and NTL will become a good company. Maybe..............

fraz · 30-11-2003, 11:48

Quote:

Originally Posted by th'engineer

But get real e-mail & DNS are two requirements that people like there ISPs to manage properley.
.

Personally all I want from an ISP is a net connection thats stable(which touch wood mine has been) . I dont need all the boltons such as email,newsgroups.webspace etc etc and I'm sure there are plenty of people out there that want nothing more as well.

Hmm think how much money could be spent on improving the network if you didnt have to maintain email & webspace servers ?? Probably more than enough to offer everyone a 2Mb plus service without any usage guidelines :-)

fraz · 30-11-2003, 11:52

Quote:

Originally Posted by Kitty

I have always tried to find ways not to end up in that position but the biggist problem is NTL themselves. with teenagers sharing the connectioin I need to know whats going through the modem!!!!! Blueyonder customers can monitor theirs using a program called MRTG... NTL customers are blocked so no way to monitor the amount going through the modem. I have tried many ways but all failed I have been told its because of the STB buit Blueyonder also have those.. Tried another called PRTG but it can only find the SACM if I reboot it and if anything like a reboot of the pc is needed or the SACM drops the interent it cannot find it again, also I cannot ping it where Blueyonder customers can.

Allow the customers the right to monitor their own usage if they want, communicate with the customer better, and NTL will become a good company. Maybe..............

nothing stopping you monitoring usage in other ways such as via a router/gateway machine is there ?

EDIT : Actually thinking about it if you are running an internal network then its probably possible using a router/gateway to monitor individual usage internally which you wouldnt be able to do if you were getting the figures from the modem.

Florence · 30-11-2003, 12:00

Quote:

Originally Posted by fraz

nothing stopping you monitoring usage in other ways such as via a router/gateway machine is there ?

Yes the linksys router I have can't do it... I know the SCAM can if you can ping it but I can't ping mine and I do know the settings are right for the router to allow this if it wasn't blocked on the SACM by someone who already can ping theirs but using Blueyonder. Also with the loss of .com I have lost links that I was working on to try and get some more help with this situation.

2mb would be great but only with ways to monitor the downloads and uploads. Keeping this info just for the Staff is a way to say we can watch you but you can't watch yourself.. Then we only have your word that we have exceeding the allowed AUP..