General : Coming Soon to Virgin TV (2014) Vol. 3

[spankysmagicpian]

Originally Posted by Arthurgray50@blu

But wht annoyed me so much was the fact that. I kept saying 'are you there' she kept replying, yes, waiting for the system to come up.

You could clearly hear people in the background, talking in a language that l could not understand.

I wasn't rude, but its frustrating that you are trying to explain a problem, and they have no idea what l am saying.

and I am sure they felt the same way

Originally Posted by RichardCoulter

Exactly. I refuse to deal with the idiots abroad and have been given a special number to call.

Is this Karl Pilkingtons number?

[Chad]

Originally Posted by blue666666

Does amazon uk prime have anything good on it

Pretty good movies but it's the TV side of it I'm enjoying. The Borgias, Vikings, Black Sails, Copper and Extant would be my top picks however Hell on Wheels, Alcatraz, Blue Bloods and Hatfield and McCoys deserve a mention too.

[Mad Max]

Originally Posted by Chad

Pretty good movies but it's the TV side of it I'm enjoying. The Borgias, Vikings, Black Sails, Copper and Extant would be my top picks however Hell on Wheels, Alcatraz, Blue Bloods and Hatfield and McCoys deserve a mention too.

Chad, have you watched Ray Donovan yet?

[denphone]

Originally Posted by Chad

Pretty good movies but it's the TV side of it I'm enjoying. The Borgias, Vikings, Black Sails, Copper and Extant would be my top picks however Hell on Wheels, Alcatraz, Blue Bloods and Hatfield and McCoys deserve a mention too.

Some decent series there Chad.

[muppetman11]

Originally Posted by Mad Max

Chad, have you watched Ray Donovan yet?

I have , gets my vote

[howardmicks]

Originally Posted by Mad Max

Chad, have you watched Ray Donovan yet?

Quality program along with banshee

[Chad]

Originally Posted by Mad Max

Chad, have you watched Ray Donovan yet?

Not watched any of it. It looks like a show I could enjoy, but I really, really don't like the cast. For this reason alone I'm finding it difficult to even attempt.

[RichardCoulter]

Originally Posted by trublue

Can you divulge this special number(Pretty Please)

I'd love to, but when people have asked before I have been told not to give it out (there's only somebody there in office hours).

Originally Posted by spiderplant

Remember this which happened on a Friday evening a couple of weeks ago? Imagine the uproar if customers couldn't even report it until Monday morning

True, but getting through to a robot that can barely splutter a word of coherent English isn't much better. I see no reason why we can't have UK based call centres all the time (even if only for emergencies at certain points). On each occasion I am told that it's becase it's cheaper, but I don't believe it is after the loss of dissatisfied customers, pointless engineer callouts etc are factored in.

Originally Posted by spankysmagicpian

and I am sure they felt the same way

Is this Karl Pilkingtons number?

If they do feel the same way they should face a disciplinary hearing and/or a capability test for not understanding English.

Karl Pilkington indeed

[MalteseFalcon]

I am right in thinking that if I wanted to add movies on for a month, as I already have Sports and the SKY HD sub, it would only be an extra £7 for a month? Thinking of adding it on August 23, as relative coming down for birthday and then cancelling in September once the month is up.

If so, that would make an £81 bill £88?

[Superblade7]

Originally Posted by MarkC1984

I am right in thinking that if I wanted to add movies on for a month, as I already have Sports and the SKY HD sub, it would only be an extra £7 for a month? Thinking of adding it on August 23, as relative coming down for birthday and then cancelling in September once the month is up.

If so, that would make an £81 bill £88?

Yes, you're correct in that it should be just an extra £7.00.

[Mad Max]

Originally Posted by Chad

Not watched any of it. It looks like a show I could enjoy, but I really, really don't like the cast. For this reason alone I'm finding it difficult to even attempt.

Give it a try bud, it's pretty good, not quite up there with Breaking Bad, but very watchable!

[Chad]

Originally Posted by Mad Max

Give it a try bud, it's pretty good, not quite up there with Breaking Bad, but very watchable!

I'll try and squeeze it in somewhere. I'm going on demand daft at the moment

[vincerooney]

Originally Posted by spiderplant

Remember this which happened on a Friday evening a couple of weeks ago? Imagine the uproar if customers couldn't even report it until Monday morning

aye i suppose pal. must be another way though. even a uk skeleton staff for faults...

[r94yan]

Originally Posted by Chad

Not watched any of it. It looks like a show I could enjoy, but I really, really don't like the cast. For this reason alone I'm finding it difficult to even attempt.

its a great show. Out of interest who of the cast do you dislike?

[harry_hitch]

Originally Posted by vincerooney

aye i suppose pal. must be another way though. even a uk skeleton staff for faults...

Or just hire a full UK staff. I doubt have having a 24 hour UK based customer service centre would cause VM (or any company) to go bankrupt.