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Email (DNS) issue (ntlworld.com)
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Old 04-09-2014, 16:49   #46
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re: Email (DNS) issue (ntlworld.com)

Ntlworld email is down again. ho hum..........

http://community.virginmedia.com/t5/...2461183#M71560
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Old 04-09-2014, 17:07   #47
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re: Email (DNS) issue (ntlworld.com)

works for me, I have just emailed my ntlworld email address from my Hotmail account
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Old 04-09-2014, 17:12   #48
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re: Email (DNS) issue (ntlworld.com)

Seems ok for me as well.
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Old 04-09-2014, 17:32   #49
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re: Email (DNS) issue (ntlworld.com)

Working OK here too. Just emailed one of my Gmail addresses which auto-forwards to one of my ntlworld accounts, went there and back almost instantly!
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Old 04-09-2014, 18:32   #50
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re: Email (DNS) issue (ntlworld.com)

Still no joy for me - seems to only be affecting Outlook, Windows mail and mobile mail apps. Can use webmail ok.
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Old 04-09-2014, 19:20   #51
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re: Email (DNS) issue (ntlworld.com)

POP server pings OK for me.



DNS resolves OK.

Additional: I'm using Google DNS as primary (8.8.8.8) this MAY be a VM DNS server problem. Try setting Google DNS as your primary.

ping.JPG
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Old 04-09-2014, 22:54   #52
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re: Email (DNS) issue (ntlworld.com)

Quote:
Originally Posted by Mr K View Post
Still no joy for me - seems to only be affecting Outlook, Windows mail and mobile mail apps. Can use webmail ok.
Same here, can use webmail but can't connect from ipad
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Old 05-09-2014, 01:25   #53
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re: Email (DNS) issue (ntlworld.com)

I resolved this by changing IMAP from imap.ntlworld.com to imap.virginmedia.com. Everything else stayed the same
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Old 05-09-2014, 06:54   #54
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re: Email (DNS) issue (ntlworld.com)

Quote:
Originally Posted by Mr K View Post
Windows mail and mobile mail apps. Can use webmail ok.
I have never used webmail and am using Windows Mail as my client
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Old 05-09-2014, 07:59   #55
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re: Email (DNS) issue (ntlworld.com)

Still not working for me, I use Thunderbird on a Macbook Pro.
It's annoying as I have to have 3 web browsers open.

---------- Post added at 06:59 ---------- Previous post was at 06:49 ----------

I followed Wicked and Crazy's lead and changed from pop3.ntlworld.com to pop3.virginmedia.com and all seems to be working ok.
All my emails have now arrived.
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Old 05-09-2014, 09:03   #56
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re: Email (DNS) issue (ntlworld.com)

Mod's please change thread title as this is not a DNS issue. The IMAP pop3 and SMTP Ntlworld server have been remove
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Old 05-09-2014, 09:40   #57
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Re: Email (DNS) issue (ntlworld.com)

There's been nothing from Virgin either directly or on their web page to indicate this is happening.
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Old 05-09-2014, 10:01   #58
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Re: Email (DNS) issue (ntlworld.com)

Quote:
Originally Posted by Wicked_and_Crazy View Post
Mod's please change thread title as this is not a DNS issue. The IMAP pop3 and SMTP Ntlworld server have been remove
NTLworld.com servers are working fine for me using Thunderbird and Google DNS.
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Old 05-09-2014, 10:19   #59
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Re: Email (DNS) issue (ntlworld.com)

Quote:
Originally Posted by moiraf100 View Post
There's been nothing from Virgin either directly or on their web page to indicate this is happening.
My parents received some info saying they would soon not be able to access email this way. However they weren't clear on what was happening

---------- Post added at 09:19 ---------- Previous post was at 09:18 ----------

Is google DNS resolving the names to the same as the ntlworld servers? I wonder if there is a change that is taking time to replicate through
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Old 05-09-2014, 10:27   #60
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Re: Email (DNS) issue (ntlworld.com)

There are no plans to decommission any of the existing email IMAP, POP or SMTP names.
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