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Old 13-05-2009, 13:10   #436
dav
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Re: Free 2 to 10 upgrade
Got my upgrade last night, confirmed when I logged into my VM account that now tells me I'm on 10Mb M.

Max speed I got though was only 5Mb but this could be due to one or two things...I'm still running an old 4100 as the new CM hasn't arrived yet, and I was doing the test over an 11g connection that can be a little iffy sometimes.

Anyway, not too concerned yet until I sort those 2 things out.
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Old 13-05-2009, 13:18   #437
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Re: Free 2 to 10 upgrade
Can anyone tell me when I will get 10Mb in the OL11 area please? Can any employee PM me please if you don't want to post it here.
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Old 13-05-2009, 17:58   #438
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Re: Free 2 to 10 upgrade
Quote:
Originally Posted by altis View Post
No upgrade, nor even a hint of one, here in Warrington yet. P'raps we're last in the queue after our early 50Mbps service.

To rub it in further, we had our first £20 bill yesterday.
Warrington area has been upgraded, not sure why your not receiving 10meg...
when you signed up at virginmedia.com/gofaster did it confirm your order/upgrade request?
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Old 13-05-2009, 18:03   #439
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Re: Free 2 to 10 upgrade
Yep.

If I try and do it again it says I've already registered.
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Old 13-05-2009, 18:18   #440
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Re: Free 2 to 10 upgrade
When's Nottm being done?
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Old 13-05-2009, 18:20   #441
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Re: Free 2 to 10 upgrade
I registered yesterday and am upgraded today (area 14, BD)
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Old 13-05-2009, 18:44   #442
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Re: Free 2 to 10 upgrade
Belfast Area 26. Just got upgraded today. Now 9.77Mb/s down, 0.49 Mb/s up. Ping 22ms to Maidenhead server. Registered about 2 weeks ago.
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Old 13-05-2009, 19:52   #443
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Re: Free 2 to 10 upgrade
mine says

i did register for the free upgrade

but it says when i go to try and do it again it says Oops, we're sorry but we can't recognize which broadband package you are on.

If you are a size: M customer ring 0845 4541111* and select option 4 to speak to one of our advisors.

If you're on size: L, XL or XXL broadband just check out My Virgin Media for all your latest news and free stuff!

* For phone charges please visit www.virginmedia.com/callcost

what should i do or have i been upgraded already
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Old 13-05-2009, 19:58   #444
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Re: Free 2 to 10 upgrade
Registered today, but it looks as if the registration is just to test your modem to see if it is suitable for the upgrade. Still in 2M at the moment in w.herts.
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Old 13-05-2009, 20:20   #445
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Re: Free 2 to 10 upgrade
Quote:
Originally Posted by SUPERCOOLWILLOW View Post
mine says

i did register for the free upgrade

but it says when i go to try and do it again it says Oops, we're sorry but we can't recognize which broadband package you are on.

If you are a size: M customer ring 0845 4541111* and select option 4 to speak to one of our advisors.

If you're on size: L, XL or XXL broadband just check out My Virgin Media for all your latest news and free stuff!

* For phone charges please visit www.virginmedia.com/callcost

what should i do or have i been upgraded already
Hi SUPERCOOLWILLOW and welcome to the forum.

From your speedtedt results I would say you have been upgraded. Had you not been your results would have been similar to those in nodrogd's post.
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Old 13-05-2009, 21:16   #446
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Re: Free 2 to 10 upgrade
Quote:
Originally Posted by dav View Post
Got my upgrade last night, confirmed when I logged into my VM account that now tells me I'm on 10Mb M.

Max speed I got though was only 5Mb but this could be due to one or two things...I'm still running an old 4100 as the new CM hasn't arrived yet, and I was doing the test over an 11g connection that can be a little iffy sometimes.

Anyway, not too concerned yet until I sort those 2 things out.

Cha...ching!



Good enough for me.
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Old 13-05-2009, 21:32   #447
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Re: Free 2 to 10 upgrade
I`m just waiting to see one of those Speedtest with an NTL sticker on it
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Old 13-05-2009, 21:33   #448
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Re: Free 2 to 10 upgrade
get such terrible speeds after 9pm
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Old 13-05-2009, 21:43   #449
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Re: Free 2 to 10 upgrade
Registered on Friday, Upgraded today. Warrington area 20.



Actually received a postal flyer today as well.
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Old 13-05-2009, 22:29   #450
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Re: Free 2 to 10 upgrade


Received upgrade today at Dartford, Kent. Getting max download speeds. Nice One Virgin.
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