Hemel Loss of Service

[Terminal]

Originally Posted by Rik

You have turned power off for 30secs and retried havent you?
Mine was knackered till i rebooted modem and stb

Working fine now, with no adjustment or reboot.

[Ignition]

Originally Posted by SMHarman

BT had the major fire / meltdown in their exchange in Birmingham? That was all up and running in days.

Telco is very different from broadband cable, lots more potential for rerouting of cabling, hell could have brought a mobile exchange onsite.

Also if it was a core site would have required extensive fibre splicing, etc, but still feasible.

Let's see how long it takes them to get it sorted, fair to say that all that can be done will be to get services back 100% as soon as possible. Doing pretty well so far all things considered.

[bazza106]

hi just found this site, not sure how many of u from hemel r on here, but i phone an got a full months money off my 10mb connection £37.99 just cos of the service in the HP1 area im in was not sorted till the 16th of dec, so it mite b worth some of u rinfging or writing them a email about the loss of servise