50M Serious Virgin Cable Routing Issues - Page 3

Chrysalis · 02-06-2011, 07:50

for what its worth I have issues now but not on same sites.

nvidia.com and speedtest.net are both currently giving me issues as well as some random sites I come across.

all works via a proxy.

Peter_ · 02-06-2011, 08:50

The is an issue with the World of Warcraft servers due to be resolved tomorrow and it is a third party issue.

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darkdesign · 02-06-2011, 11:49

Hi chrysalis

Speediest. Doesn't work for me either it partially loads and then says I don't have flash installed... On all 5 of my machines. Pretty sure I been watching YouTube today. I must admit I really regret going with virgin not because of routing issues but the onus was put on me to contact all sites involved to ask why!

darkdesign · 03-06-2011, 16:14

Anyone else still having issues with sites?

Howzie · 03-06-2011, 17:10

For me www.time.com did not work but just time.com did. This resolved to www.time.com/time/ and the page loaded.

Chrysalis · 03-06-2011, 17:12

Quote:

Originally Posted by darkdesign

Anyone else still having issues with sites?

still broken.

darkdesign · 03-06-2011, 17:13

It's a shame that virgin will not take control of this - they first told me I had a Bad IP address - and I have had 3 IP addresses recently as I have swapped modems around. They then told me I should contact all sites responsible to enquire why (even though I cannot get to them) and 2nd line support are saying it's not their issue

Chrysalis · 03-06-2011, 17:21

nothing consistent on traceroutes.

Is this a fault with either traffic shaping or some kind of inspection equipment because the fact all affected sites work fine with icmp and udp shows only tcp is affected. Also sometimes on namesco it starts an upload and then gets cut off which also suggests some kind of intermediate processing device causing issues.

krusty23 · 03-06-2011, 17:22

speedtest.net is working for me but nvidia.com isn't.
I'm also having issues with bbc.co.uk in that the main page is loading but any page off of that is taking ages.

darkdesign · 03-06-2011, 19:39

To the virgin Mods

Can we please have a ticket or something to raise this as everytime I call tech support they fob me off - even the 50mb team have just told me to contact all sites involved - this is not good enough.

craigj2k12 · 03-06-2011, 19:41

Quote:

Originally Posted by darkdesign

To the virgin Mods

Can we please have a ticket or something to raise this as everytime I call tech support they fob me off - even the 50mb team have just told me to contact all sites involved - this is not good enough.

this isnt a virgin forum

darkdesign · 03-06-2011, 19:45

Hi Craig

I am am aware of that I thought two virgin mods were on here thats all. Your prob right it's best to use their forum

pip08456 · 03-06-2011, 19:50

Quote:

Originally Posted by darkdesign

Hi Craig

I am am aware of that I thought two virgin mods were on here thats all. Your prob right it's best to use their forum

Of course it is,VM staff come here on their own time. You may (it has been known many times) get one to keep us updated on a problem if an actual fault number is supplied.

Anything else is under the control of DPA.

beanie · 04-06-2011, 00:56

The Issue now seems to be resolved.