50M : Why has my service gone poop since monday?

Originally Posted by craigj2k11

hello mr cable forum moderator, please read the rules of the forum. they specifically say that no one is forcing you to read a post, so if you dont like it, dont read it!!

I wish that was the case..but I'm not allowed to place you on ignore and as a moderator I'm obliged to cover and read as many posts as possible..That's what moderating entails.

You are very quickly using up our patience by the very many REPEAT threads you keep posting about your speed issues instead of POLITELY keeping them to one thread.

So how about IF you must rant everyday here about your speed issue that you post ONLY in this thread because you will find any further duplicates will be merged with this one.

[craigj2k12]

Originally Posted by Maggy J

I wish that was the case..but I'm not allowed to place you on ignore and as a moderator I'm obliged to cover and read as many posts as possible..That's what moderating entails.

You are very quickly using up our patience by the very many REPEAT threads you keep posting about your speed issues instead of POLITELY keeping them to one thread.

So how about IF you must rant everyday here about your speed issue that you post ONLY in this thread because you will find any further duplicates will be merged with this one.

I havnt duplicated anything with regards to my speed problems, and as a moderator you probably do have to read as many threads as possible, but you signature clearly says

When it's BOLD it's Moderation,when it's soft it's not.

so, the message you left saying:

Oh for goodness sakes get offline and go do something else with your life...You are doing my head in...

was in soft font, so wasnt a message left as a moderator decision, but as a normal post.

The only reason I post on here is to either help people, or ask for help, which is what I thought this forum was about.

and by the way i dont rant

oh and by the way, sorry for calling you mr moderator, mrs moderator

Originally Posted by craigj2k11

I havnt duplicated anything with regards to my speed problems, and as a moderator you probably do have to read as many threads as possible, but you signature clearly says



so, the message you left saying:



was in soft font, so wasnt a message left as a moderator decision, but as a normal post.

The only reason I post on here is to either help people, or ask for help, which is what I thought this forum was about.

and by the way i dont rant

oh and by the way, sorry for calling you mr moderator, mrs moderator

Then help by putting your speed issue in one thread.

[craigj2k12]

could someone with technical knowledge (probably ignition (lol)) please let me know about this: when my connection was installed, it was put into the street cabinet through a splitter like this one:



Could this be why my service seems like its over utilised, because I am sharing a tap with another user, directly contending the service? for example if they are downloading something, it will slow my connection? and if so, will I be able to get it fixed? i know that offshore wont have a clue what a street cabinet is, but will i be able to report this properly to a tech support agent?

[Stephen]

no that would not have any effect on your connection.

[Chrysalis]

if taps have no affect then why do they have operations every so often to remove them?

[craigj2k12]

Originally Posted by Chrysalis

if taps have no affect then why do they have operations every so often to remove them?

i was hoping ignition would reply here, he knows a lot about this

[Ignitionnet]

The only effect would be on power levels. It's not ideal but so long as power levels are within spec it's a non-issue.

Just remember that you are 'sharing' the signals with everyone else on the coaxial segment you are with anyway. The splitter drops the downstream power about 3.5dBmV and raises upstream transmit power about 3.5dBmV. So long as the splitter is working properly there will be no impact on SNR or anything else, as any interference from the other home on the splitter would munt you anyway.

The RF network is very, very basic. It delivers radio frequency at a certain power, that's all it does. It can cause problems only through the RF power being off or the quality of the RF signal being unacceptable, that's about all. There is actually absolutely no intelligence on the network at all until you get to a hub site.

[Chrysalis]

fair enough, thanks for explanation.

[Stephen]

It would be no different to having a splitter in your home.

[craigj2k12]

Originally Posted by Stephen

It would be no different to having a splitter in your home.

i dont have one

---------- Post added at 22:08 ---------- Previous post was at 22:06 ----------

i was just interested as to whether i was effectively sharing my connection with someone by using the same tap, at least it would be a reason for the drops in speed and spikes in ping. I have been in contact with the CEO office so hopefully ill get somewhere, thanks for clearing this up ignition btw

[Stephen]

I've had a splitter in my home with two 50MB connections coming off it and full speeds on both. So a splitter in the cab wouldn't have any effect either.

[craigj2k12]

Originally Posted by Stephen

I've had a splitter in my home with two 50MB connections coming off it and full speeds on both. So a splitter in the cab wouldn't have any effect either.

my apologies for being a noob

i dont really have much of a clue on the workings of a cable network

[craigj2k12]

still looks like there is conngestion, they supposedly cured the problem last week?

pingtest now
http://www.pingtest.net/result/40457796.png

and one from earlier today:
http://www.pingtest.net/result/40447068.png