Why has my service gone poop since monday?
 

Right, you might have seen my thread from monday, the broadband went mad, the speed went down from 50meg to between 10 and 20, and pings were erratic. I think my upstream modulation changed on monday, but hasnt changed back, or is it just a network problem?

http://img847.imageshack.us/img847/8650/usstats.png

http://img713.imageshack.us/img713/4346/downstream.png

http://img832.imageshack.us/img832/3507/upstream.png

---------- Post added at 20:28 ---------- Previous post was at 20:26 ----------

...meant to add this as well, please observe the spikes at peak times, as well as the packet loss nearly 100% without a re-start of either the modem or the router, and nothing in the log to suggest why

https://www.cableforum.co.uk/images/...011/06/120.png

Re: Why has my service gone poop since monday?
 

Seriously couldn't you have posted this in the existing thread you created earlier in the week ?

Re: Why has my service gone poop since monday?
 

https://www.cableforum.co.uk/images/...2011/04/13.png

For years where i live i've always has a solid connection but browsing is very slow tonight so i did a speed check and i'm not surprised browsing was slow just look at that it's not even 1Mb. It's either VM doing something or everyone being online over the holiday period.

Re: Why has my service gone poop since monday?
 

Its a separate matter, if the mods feel that it should be one thread they can feel free to merge it, but I feel that the 2 threads are different topics, one was about mondays over utilisation, this one is about modulation type, unless your willing to help me would you stop trolling :o:

---------- Post added at 20:54 ---------- Previous post was at 20:52 ----------

its got to be an upstream utilisation issue around here, look at this:

https://www.cableforum.co.uk/images/...2011/04/14.png

Re: Why has my service gone poop since monday?
 

It's the same issue, you need to speak to VM.

Re: Why has my service gone poop since monday?
 

Re: Why has my service gone poop since monday?
 

can i do that with BB code, or do I need to change them on imageshack?

Re: Why has my service gone poop since monday?
 

But there's nothing wrong with the modulation you've posted, power levels are pretty much spot on etc.

Re: Why has my service gone poop since monday?
 

The is no real issue there and the upstream is still within spec at 4Mb, it could be anything and it may just resolve itself.

Re: Why has my service gone poop since monday?
 

It *does* seem as though VM are heading towards another rocky time for me too. I haven't seen >60meg on downstream and >6meg on upstream for a few weeks (100meg service).

When I called them yesterday they said there some utilisation issues that 'hadn't been reported' yet. No link monitoring systems then, yet?

Re: Why has my service gone poop since monday?
 

it might be in spec, but i used to get a solid 4.6 upload, now its dodgy. If tech support are going to tell me its in spec, i might go straight to CEO level? what do you think?

Re: Why has my service gone poop since monday?
 

CEO will tell you it's in spec.

Re: Why has my service gone poop since monday?
 

my ping isnt in spec so ill give them some grief, threaten to leave, the usual

Re: Why has my service gone poop since monday?
 

What if they take you up on your offer to leave?

Re: Why has my service gone poop since monday?
 

From experience, it's best just to put up with it and hope they fix it soon. From day one on 100meg I was only getting ~8.8meg upload but I remember the 768k days and feel humbly grateful :-)