Why I regret joining virgin media

[speedfreak]

Originally Posted by pabscars

what server are you using on speedtest.net on your PS3, just out of interest.

Ive noticed recently when using the PS3 to check speed from the above site, it no longer finds all the servers and just shows a couple in the UK.

Previously I used london which seemed to give good results, but its no longer visible.

Coupled to this the speed is now displayed in Kbps not Mbps, with some of the wording in German

Glad you put that because mine has done the same! Amsterdam seems to give me the best results and with a ping of 30. Up until a couple of weeks ago I always used London, but my speeds have always been all over.

Theres also a speed test on the ps menu when you run a network test but I dont know how reliable that is, I tend to get 3Mbps one minute and 11 the next but I never get a decent result.


Only had 2 T3's today so things are definetely improving

[jtaylor06]

Woah thanks for that!
Amsterdam gives a perfect result. Actually more than perfect.
Had 23 Down, but the normal rate of 0.70 Up.
On a 20MB connection.



Compared to 10-12 Down on the speed tests located in the UK

[simplepsy]

Originally Posted by speedfreak

Glad you put that because mine has done the same! Amsterdam seems to give me the best results and with a ping of 30. Up until a couple of weeks ago I always used London, but my speeds have always been all over.

Theres also a speed test on the ps menu when you run a network test but I dont know how reliable that is, I tend to get 3Mbps one minute and 11 the next but I never get a decent result.


Only had 2 T3's today so things are definetely improving

From what I have experienced in my tech support job the PS3 speedtest is very unreliable, it can give a high rating one minute followed by a low one soon after. My guess is their own speedtest servers are very congested.

[speedfreak]

Originally Posted by simplepsy

From what I have experienced in my tech support job the PS3 speedtest is very unreliable, it can give a high rating one minute followed by a low one soon after. My guess is their own speedtest servers are very congested.

I wouldnt mind just one high reading !

Had this today, got no idea what it means, anyone know what this means B-INIT-RNG Failure - Retries exceeded? Had to powercycle the CM to get a connection

Wed Mar 10 23:53:43 2010 Fri Mar 12 13:38:14 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=xxxxxx;CMTS-MAC=xxxxxx;CM-QOS=1.1;CM-VER=3.0;

Fri Mar 12 13:38:16 2010 Fri Mar 12 13:38:16 2010 Critical (3) Ranging Request Retries exausted;CM-MAC=xxxxxx;CMTS-MAC=xxxxxx;CM-QOS=1.1;CM-VER=3.0;

Fri Mar 12 13:38:16 2010 Fri Mar 12 13:38:16 2010 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=xxxxxx;CMTS-MAC=xxxxxx;CM-QOS=1.1;CM-VER=3.0;

Fri Mar 12 13:38:23 2010 Fri Mar 12 13:40:10 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=xxxxxx;CMTS-MAC=xxxxxx;CM-QOS=1.1;CM-VER=3.0;

Fri Mar 12 13:40:19 2010 Fri Mar 12 13:40:19 2010 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=xxxxxx;CMTS-MAC=xxxxxx;CM-QOS=1.1;CM-VER=3.0;

Fri Mar 12 13:40:29 2010 Fri Mar 12 13:42:02 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=xxxxxx;CMTS-MAC=xxxxxx;CM-QOS=1.1;CM-VER=3.0;

Fri Mar 12 13:42:03 2010 Fri Mar 12 13:42:03 2010 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=xxxxxxx;CMTS-MAC=xxxxxx;CM-QOS=1.1;CM-VER=3.0;

Fri Mar 12 13:42:04 2010 Fri Mar 12 13:43:44 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=xxxxxx;CMTS-MAC=xxxxxx;CM-QOS=1.1;CM-VER=3.0;

Fri Mar 12 13:43:52 2010 Fri Mar 12 13:43:52 2010 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=xxxxxx;CMTS-MAC=xxxxx;CM-QOS=1.1;CM-VER=3.0;

Fri Mar 12 13:43:55 2010 Fri Mar 12 13:45:33 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=xxxxxx;CMTS-MAC=xxxxx;CM-QOS=1.1;CM-VER=3.0;

Fri Mar 12 13:45:40 2010 Fri Mar 12 13:45:40 2010 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=xxxxxx;CMTS-MAC=xxxxxx;CM-QOS=1.1;CM-VER=3.0;

Fri Mar 12 13:45:41 2010 Fri Mar 12 13:47:10 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=xxxxxx;CMTS-MAC=xxxxx;CM-QOS=1.1;CM-VER=3.0;

Fri Mar 12 13:47:20 2010 Fri Mar 12 13:47:20 2010 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=xxxxxxx;CMTS-MAC=xxxxxx;CM-QOS=1.1;CM-VER=3.0;

Fri Mar 12 13:47:26 2010 Fri Mar 12 13:47:32 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=xxxxx;CMTS-MAC=xxxxx;CM-QOS=1.1;CM-VER=3.0;

Fri Mar 12 13:47:32 2010 Fri Mar 12 13:47:32 2010 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=xxxxx;CMTS-MAC=xxxxx;CM-VER=3.0;

Anyone else around Preston have the same today?

[simplepsy]

Not me, I had one key error thats it.

[speedfreak]

Originally Posted by simplepsy

Not me, I had one key error thats it.

cheers for the quick reply

Just my lousy connection then I think Ive found a solution though, I could always move house

[speedfreak]

sorry if I'm boring you all with constant updates but I have to log my evidence somewhere and they were about to close my fault down as now ok, but after the dropout yesterday I've got up this morning to no internet again and another T4 dropout, there must be something wrong

Needed another powercycle of the modem to get a connection back


Sat Mar 13 01:37:54 2010 Sat Mar 13 01:37:54 2010 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=xxxxx;CMTS-MAC=xxxxxx;CM-QOS=1.1;CM-VER=3.0;

Sat Mar 13 01:38:09 2010 Sat Mar 13 01:38:09 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=xxxxxxCMTS-MAC=xxxxx;CM-QOS=1.1;CM-VER=3.0;

Sat Mar 13 01:38:11 2010 Sat Mar 13 01:48:29 2010 Warning (5) TEK Invalid - Invalid Key Sequence Number;CM-MAC=xxxxxx;CMTS-MAC=xxxxxx;CM-QOS=1.1;CM-VER=3.0;

[Sephiroth]

Middle of the night stuff that happens just once could be maintenance work in your area.

It's a problem if you get loads of T3s and consequent T4s over a steasy normal period, IMO.

[speedfreak]

Originally Posted by Sephiroth

Middle of the night stuff that happens just once could be maintenance work in your area.

It's a problem if you get loads of T3s and consequent T4s over a steasy normal period, IMO.

Thanks Seph, but what do you make of this in the middle of the day

Fri Mar 12 13:38:16 2010 Fri Mar 12 13:38:16 2010 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=xxxxxx;CMTS-MAC=xxxxxx;CM-QOS=1.1;CM-VER=3.0;

and the subsequent

Fri Mar 12 13:40:19 2010 Fri Mar 12 13:40:19 2010 Warning (5) B-INIT-RNG Failure - Retries exceeded;

Any idea what B-INIT-RNG failure means? Ive had a google but couldnt find much info

Also, what would you class as "loads" of T3's?

[speedfreak]

Dear Diary

After losing connection friday and saturday, I lost connection again on Monday only this time powercycling the CM wouldnt resolve it. I rang the guy at VM and he could see noise on the line again, powercycled whilst on the phone to him, still no connection, I think he said he could see other drops in my area. I left it till after work, tried again and it worked. I thought Id only had those 3 drops but he could see Id had 6 which probably explains why I was randomly booted from an online game over the weekend. Just glad the guy this forum put me in touch with listens to what I have to say rather than just saying i have no fault, he seems as determined as I am to get it resolved.

Now they are monitoring my line again but it could be hard to track down the source. Im hoping I get more drops whilst they are monitoring it or this thread could go on forever

[Sephiroth]

Originally Posted by speedfreak

Thanks Seph, but what do you make of this in the middle of the day

Fri Mar 12 13:38:16 2010 Fri Mar 12 13:38:16 2010 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=xxxxxx;CMTS-MAC=xxxxxx;CM-QOS=1.1;CM-VER=3.0;

and the subsequent

Fri Mar 12 13:40:19 2010 Fri Mar 12 13:40:19 2010 Warning (5) B-INIT-RNG Failure - Retries exceeded;

Any idea what B-INIT-RNG failure means? Ive had a google but couldnt find much info

Also, what would you class as "loads" of T3's?

B-INIT-RNG is a bonded channel ranging request. You'll get lots of stuff on ranging requests on Google! The CM transmits this request to the CMTS which, if received, replies with a ranging response (RNG-RSP).

T3 requests in the absence of ppor SNR or high downstream power usually indicates an upstream problem with is consistent with the CMTS failure to see a b-INIT-RNG (or anything else for that matter).

Lots of T3s? a whole string of them in a short space of time, repeated several times within a few hours.

Hope that answers your questions.

[speedfreak]

Thanks AGAIN lol I told you you should work for VM

looks like I need to google harder I told the guy at VM that you had said right at the beginning that my problem looks like noise ingress on the line (with the codewords) and from what they've said, it looks like you were right from the start, give yourself a pat on the back

I'll try and give you a break from the questions for a while, hopefully my next post will be with an update of them fixing it

speedfreak tried to nominate Sephiroth in the Most Helpful Post Nomination thread for the help he gave in this thread.

However it is my decision to award Sephiroth this award instead.



Very well done.

[pip08456]

Ooooooooooo Seph
It'll be a blue Peter badge next

Always found Seph to be most helpful and knowledgable.

[Sephiroth]

What's going on?

I go out for the day to meet my son who's just spent a month in the USA (playing poker in Vegas for the last 3 days - winning ! OMG!), I get back, make him a chicken sandwich like he never got in the USA (they don't understand bread, mayo, chicken, spring onions & salt) - and then this.

Wow.