[Merged] CM Postcode area issues. - Page 3

Nuttah · 01-03-2005, 22:21

I spoke to soon, unbelievable! Connection has gone to pot tonight, random disconnections, pathetically slow connection when do get sync....deary me!

lagmaster · 04-03-2005, 20:58

i just got hit with bad packet loss at 7:30, reboot of the modem eased the problem.

lagmaster · 08-03-2005, 10:38

as of 25 past 10 in the morning the connection has gone completly!

ok it came back on 15 min later

Halcyon · 08-03-2005, 11:03

Anyone know what it means when your house number doesnt come up in the list when checking postcodes on the NTL website ?

Nuttah · 08-03-2005, 19:23

Quote:

Originally Posted by Halcyon

Anyone know what it means when your house number doesnt come up in the list when checking postcodes on the NTL website ?

I think it means that you already have cable or an NTL service at least....

Chris W · 08-03-2005, 20:29

Quote:

Originally Posted by Nuttah

I think it means that you already have cable or an NTL service at least....

This can't be the case because my house number appears there.

It probably means that either your house does exist (are you sure you live there

) or simply that this house number has been missed out from the ntl database- this is not a problem as if you need to order BB it can be done when contacting ntl to order.

setch · 10-03-2005, 09:58

My connect has gone again, this time the broadband helpdesk voice recording is reporting a fault in the CM17,18, 20 ...... areas. Does anybody from NTL know how long they expect this latest outage to last. 1 week, 1 month? Give us a clue, I have to answer to my kids as it impacts them doing their homework as they research stuff off the net.

Setch

Nuttah · 10-03-2005, 12:34

Quote:

Originally Posted by setch

My connect has gone again, this time the broadband helpdesk voice recording is reporting a fault in the CM17,18, 20 ...... areas. Does anybody from NTL know how long they expect this latest outage to last. 1 week, 1 month? Give us a clue, I have to answer to my kids as it impacts them doing their homework as they research stuff off the net.

Setch

This is madness! Have not checked my connection today so don't know if it's working or not, however, how can there be such constant problems in one area? They know there is a problem, fix it - it's not rocket science! I have phoned the broadband helpdesk up on 3 occasions this year and every time that recorded message is there - beginning to wonder if it's permanent!

Neil · 10-03-2005, 12:35

Quote:

Originally Posted by Nuttah

This is madness! Have not checked my connection today so don't know if it's working or not, however, how can there be such constant problems in one area? They know there is a problem, fix it - it's not rocket science! I have phoned the broadband helpdesk up on 3 occasions this year and every time that recorded message is there - beginning to wonder if it's permanent!

Think yourself lucky you don't live in Southampton then.....

http://www.cableforum.co.uk/board/sh...t=22681&page=2

setch · 10-03-2005, 15:13

I guess the same is happening the CM postal areas. I have called customer support and their response is basically that I should go to another provider.

Setch

Ignition · 10-03-2005, 15:23

Urgh Bishop's Stortford

Nuttah · 10-03-2005, 18:22

Just got home and my connection appears to be fine at the moment. Motoring along nicely at 240k. Here's hoping things don't go changing....

Allthough...There are people in street digging things up (gas...water...who knows??)....why does this always make me paranoid?

setch · 11-03-2005, 10:00

Mine was not working as of 22:30 last night, the modem was still trying to latch onto a signal. Will have to wait until I get home tonight to see if it is still u/s.

Setch

setch · 11-03-2005, 18:59

Well, I got home and my connection was back up and running. I have just down graded to 2Mb and it is actually flying at the moment, so it looks like I have a better service now for less money. I signed up with Sky this afternoon and was going to cancel my whole NTL package when I got home. If this connection stays up over the weekend, I will probably cancel Sky on Monday and see how everything goes for a couple of weeks. Good job I didn't order a telephone line and ADSL from BT.

Setch

setch · 13-03-2005, 19:57

Has anybody from NTL go to the bottom of the problem in the CM17,18,19,20,21..... area yet?

the transparent cache is still not working and neither are the proxy servers in the Cambridge area. I assume that most if not all users in the CM postal areas would be using Cambridge.

Setch