1GB Cap Letter!!!!

[Acathla]

I dont know whether I'm going to get the final word in this thread but I got the first so I might as well try.

Most of us have been through this before havent we? We started on about the cap, we then started argueing with each other and then suddenly started to become personal against each other.

We are all really fighting the same battle. To have a reliable broadband conenction which we can use when we feel like without slow pings or bad latency. (Whether that be 4 hours a day or 24 hours a day).

Now NTL have decided that we should ALL become normal broadband users without telling us what a normal user is. Yes they quote 200 music files, 650 video files, 10000 pictures and so on but emmm. thats hardly a definition of normal is it?

What we are asking is: NTL, advertise the fact that you wish to impose a 1GB cap per day download and for us users who are not normal (but to be honest who are NTL to tell us this) then provide us with an alternative or I'm sure most of us will be off. And above all listen to your income stream (thats us by the way) and tell us whats going on. Please!!!

Thanks to all who have contributed to this and I'm sure we'd all be interested if anyone actually hears something usefull back from NTL but do we acually expect something?

Anyway, until the cap gets brought up again in 12 months time, lets put a cap on it!

Thanks,

Steven

[Chrysalis]

my view here is on middle ground, I think downloading 24/7 is obviously abusive and does indeed need to be remedied but I also think that 1gig a day on 1mbit is too low, having the same limit for 3 different prices is also wrong, and ntl not providing the tools to measure your usage is wrong.

NTL need to meet on middle ground here if they do I feel there can be a solution to the problem.

[DVS]

Originally Posted by IanUK

I looked at the AOL T&C that Kitty posted a link to, and couldn't see anything specific about a cap - would it be an answer for the heavy downloaders to switch to AOL's NTL Broadband Service ?

I'd rather do without INet access before using AOL.

[Stuartbe]

Originally Posted by DVS

I'd rather do without INet access before using AOL.

Same here - Cant stand Ass****s on line I have spent to many hours trying to remove their poxy software of users computers

[Florence]

Originally Posted by SMHarman

2Gb upload is pretty impressive. If you thing about it NTLs web space is 55Mb, you could upload to 36 sites with that kind of througput. Mrs Hs commercial web space on Demon is currently taking up about 150Mb, but in general the uploads to a web space are itterative, I certainly would not want to reload the entire site again.



Personally - while this week you are possibly going over the guidelines I wouldnt worry if I were in your position. Nobody using your service is intentionally abusing the product by filesharing, web server hosting etc, yours is just a normal half term usage with an unfortunate rebuild in the middle. Perfectly normal usage IMHO. I suppose I am trying to say that I don't think you are who NTL are targetting.

I'm sure NTLs 7-4 usage has increased dramatically in this M-F

I also had a change of hosts recently and had to redownload the whole site to my pc the upload to the new host while altering the pages a little to remove the old hosts logos. I would be really happy if I had the way to review the SACM that is all I have been after for over a year. I am going to redo my website but need to finish my college course first which involves building a commercial website with all the reports I have to send up on how it was done..
These can need altering it does all add up..
I will finish the course as it is my future I am trying to alter and I had thought NTL would be my ISP when I finished time will tell if they are.

[SMHarman]

Originally Posted by Kitty

I also had a change of hosts recently and had to redownload the whole site to my pc the upload to the new host while altering the pages a little to remove the old hosts logos. I would be really happy if I had the way to review the SACM that is all I have been after for over a year. I am going to redo my website but need to finish my college course first which involves building a commercial website with all the reports I have to send up on how it was done..
These can need altering it does all add up..
I will finish the course as it is my future I am trying to alter and I had thought NTL would be my ISP when I finished time will tell if they are.

Still even this site is unlikely to take up more than 200Mb on the server, so uploading it from one server and downloading to another is not going to take you over the guidance limit (i'm not calling it a cap anymore as no immediate action happens when you hit the guidance limit).

Even then tweaking pages or code is not likely to add more to the bandwidth usage, the databas would be the bulk of the site (at say 150Mb), the images would be uploaded and unless you were changinng the location of them not need moving (or you could use the .htaccess file to redirect).

Pages well best practice is to keep the code to 20-40k so each html tweak will be a tiny element of bwuse.

Its the CS uploades and the WUpdates that will knock you over guidance limits.

Now will NTL ever increase the upload speed. No point in me going from 600 to 1mb as the upload stays the same pedestrian rate i had on my bonded ISDN line. I foolishly thought that cable was a synchronous product which is part of the reason I selected it over ADSL, (along with ISDN number portability problems), but I could upload faster on many dsl products. I'm sure you suffer the same frustration.

[etccarmageddon]

Originally Posted by JustAnotherN00b

Key section yes, all the time I am connected to the internet and I'm using my pc point is your modem is connected and not doing anything some times, I was talking about the difference between having an always on connection to the internet, regarding the old (and legally resolved by ASA) argument about how unlimited access to the internet and unlimited bandwidth aren't the same thing, and downloading all the time, and how the two don't go together so Sociable's pithy analogy was ridiculous?!?! I am really going now, this is just getting silly, people seem to be queuing up not to pick holes in my arguments but to take everything I say out of context and attack my arguments on completely the wrong basis.

For etccarmageddon's benefit that line of conversation in this thread before the response you neg repped me for ran like this:

http://forum.nthellworld.co.uk/showp...&postcount=383
http://forum.nthellworld.co.uk/showp...&postcount=396
http://forum.nthellworld.co.uk/showp...&postcount=398
http://forum.nthellworld.co.uk/showp...&postcount=399
http://forum.nthellworld.co.uk/showp...&postcount=400

Why am I clarifying the negative response I made with links? Are people just jumping to that page, seeing I had a bit of a go at Sociable and immediately thinking I had no reason to

yes and I see you have just sent me a neg rep because I neg repped you - how pathetic is that?

[andygrif]

Originally Posted by Hell's Child

If they tiered it properly then we could still please the top end users whilst not having the lower end users seeing any adverse loss of speed in their connection.
<snip>
Simple answer is NTL still have the highest numbers of Broadband customers in the country which means that it can't be affecting the average user.

I don't mean to nitpick, but you start by saying there is a problem, then say that there can't be a problem, becuase you're the biggest BB provider.

I don't know where you get that figure from, and I guess that there are different ways of interpreting statistics, but:

1. ntl's own figures say they have (in the last published figures) just over 2 million customers, with around 30% of them taking broadband product (for the purposes of this, the sum also included narrowband always on connections). This is a total of 600,000 broadband connections.

2. BT's own figures claim 1.7 million broadband connections in the UK on BT Retail, from a base of 1.93 million from BT Wholesale.

[etccarmageddon]

how do you know I didnt read the thread properly - I read it all and concluded that your attitude as an employee towards customers is poor on that posting you made to sociable in particular. Then a couple of hours later I see you neg repped me because in your opinion I'm wrong!

kind of negates the point of having a rep system if you just neg rep the person back because you dont agree with the neg rep you received.

[Acathla]

Guys, Guys, lets leave it.

If you wanna fight it out, I can arrange a very good ring to vent your anger in or take it privately.

It is only a discussion, not a war starter between ourselves.

Chill!

Just and make up.

[Stuartbe]

Originally Posted by etccarmageddon

how do you know I didnt read the thread properly - I read it all and concluded that your attitude as an employee towards customers is poor on that posting you made to sociable in particular.

Erm - Sorry Etccarmageddon - I cant see anywhere that Justanothernoob has a bad attitude to the customers. He has in fact help get many high level network problems in NTL resolved..

I think this thread is getting personal and agresive.. Its now gone beyond a reasoned debate so I will not be bothering to read this thread anymore...

[etccarmageddon]

you're entitled to disagree Stuart - I just left that as an opinion based on my view.

anyway discussion over - sorry for boring anyone.

Originally Posted by stuartbe

Erm - Sorry Etccarmageddon - I cant see anywhere that Justanothernoob has a bad attitude to the customers. He has in fact help get many high level network problems in NTL resolved..

I think this thread is getting personal and agresive.. Its now gone beyond a reasoned debate so I will not be bothering to read this thread anymore...

Got to agree here - you would think he personally had introduced the cap from the way some people in here are talking - it seems to be the "he works for NTL, lets get him" syndrome.

As I believe I said many posts ago now - if you don't like the cap then stop moaning about it and move - I'm sure Pipex etc will welcome you with open arms.

[etccarmageddon]

Originally Posted by pem

As I believe I said many posts ago now - if you don't like the cap then stop moaning about it and move - I'm sure Pipex etc will welcome you with open arms.

I tend to agree but what if NTL is your only choice? at least with ADSL you can pick a supplier who has no 'cap'.

or does the AOL/NTL offering offer a cap free service?

[etccarmageddon]

Originally Posted by Acathla

Guys, Guys, lets leave it.

If you wanna fight it out, I can arrange a very good ring to vent your anger in or take it privately.

It is only a discussion, not a war starter between ourselves.

I'm sure it wont be long before I give Justanoob a positive point!