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About an hour after I phoned NTL and aranged to have the services restricted from the 26th I got a phone call from accounts asking me to pay the bill they have sent me ( the one that has yet to arive ) and the rental up to the 6th april.... I explained to the guy that I had just spoken to them and they are sending a final invoice out on april - "perhaps you should check the noteson my account (tappy tap tap in the background) Oh yes sir... Have just seen the notes on your account". Sorry if we have disturbed you !!! " its a bit late to be sorry I said - perhaps you should check the notes on the customers account before calling and waking them up " So bang went my early night - I had been working since 6:00am.......
I'l give them one thing.... They are consistant.... Consistantly crap that it
This takes the p*s..... Have just tried to get into my webmin from work.... No connection - timed out.....
Have just got my brother to go round and check. Got him to ping a test site nothing... All the lights on the cable modem are o.k.
Got him into a dos prompt... Ipconfig /all -----
169. address.... Cant renew - times out... You guesed it !! They have cut of my cable modem service as the familty pack channels are off to WFT !!!!!!! GRRRRRRRRRRRRR
I'm going to stop this post before I use language that will get me banned !!!
This takes the p*s..... Have just tried to get into my webmin from work.... No connection - timed out.....
Have just got my brother to go round and check. Got him to ping a test site nothing... All the lights on the cable modem are o.k.
Got him into a dos prompt... Ipconfig /all -----
169. address.... Cant renew - times out... You guesed it !! They have cut of my cable modem service as the familty pack channels are off to WFT !!!!!!! GRRRRRRRRRRRRR
I'm going to stop this post before I use language that will get me banned !!!
Stu-are you really that surprised that they can't get even the most basic of task right?
Stu-are you really that surprised that they can't get even the most basic of task right?
I feel for you, I really do.
Update.....
Got the service back on later that day... The person at NTL told me it was becouse I had not paid my latest bill. I asked her if she was refering to the one just sent. Yes she said... I then asked her why I should pay an invoice that I have not recived... I dont know she replied but that's why you were cut off. WTF.........
Yipee..... Just called NTL and told them where to shove there p$ss poor service.
<Snipped>
Yeap, Me too
I've got my BT Line with Pipex ADSL, complete with competance, working Email and second to none customer service.
I have to say the person I spoke to to cancel everything at NTL was superb and resigned to the fact that another customer was leaving commenting only that "I'll pass that up the line, again!"
Pete.
"I'm going to live forever, or die trying!"
--- Spider Robinson
Yeap, Me too
I've got my BT Line with Pipex ADSL, complete with competance, working Email and second to none customer service.
It sure is a nice feeling isn't it?
Quote:
I have to say the person I spoke to to cancel everything at NTL was superb and resigned to the fact that another customer was leaving commenting only that "I'll pass that up the line, again!"
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