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Horay - Done It !!!!
Yipee..... Just called NTL and told them where to shove there p$ss poor service.
The lady I spoke to transfered me to house move's maybe in the vain hope of retaining my custome. I explained that I no longer want the services as of the end of the month. As I suspected the person on the other end was not bothered in the slightest. They gave me the date that the services will be restricted and then told me that necouse I have not given 30 days notice they will have to bill me until the 6th of april..... I could not be bothered to argue ! They did ask me how I found there services. I explained that I have never had a problem with the phone or the tv (apart from the red button marked crash :) ) but that there internet service was useless. She then looked and said. " ah yes - I can see you have contacted technical services several times " - " we have had a lot of problems in the luton area "... She then asked me if I was going to use NTL again...... After I finished wetting myself I explained that I would not touch the BB service agian with a 200 foot barge pole. " I understand " was her reply....... I did get through within 2 rings though once I had navigated the endless press 1 for this and 2 for that menu's So thats it I am off. Looking forward to my pipex connection. NTL made no attempt to retain my custom even though my wife and I spend well over £100 a month with them...... Good bye NTL I would like to say its been a plesure but I wont - co's it hasn't |
Re: Horay - Done It !!!!
good for you
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Re: Horay - Done It !!!!
Trust we will still see plenty of you Stu.:)
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Re: Horay - Done It !!!!
Oh yes..... Getting a 20:1 pipex business connection !! Fixed IP - No proxy and no BS from TS :) Yipeeeeeeee
Having a huge " got rid of NTL " part soon - everone invited.... Instead of whack the pinyada it will be whack the cable modem :D |
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Re: Horay - Done It !!!!
You cant go lower than green when you are used to brown :)
Getting sky+ at the new place... Ordered on monday....... Installed allready and a nice job done to !!!! Edit - gona go for the dg300+ adsl modem - Any comments ? |
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I suppose going to Pipex is cheaper than moving to gods own county.:D |
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Good luck Stu,
post us some of those 18ms tracerts when you get setup! Terry |
Re: Horay - Done It !!!!
oooo ooooooo I forgot to mention.......
despite giving 30 days notice... despite ntl sending their debt collectors (no money owed so ????)to remove their two STBs 3 weeks before my service was due to end, today I GOT A BILL!!!!!!!!!!!!!!!!!!!!!! amazing!! well done ntl. proves I made the right decision. |
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I have Pipex, its slower than the BT service I had before. But its cheaper I suppose. |
Re: Horay - Done It !!!!
Enjoy the lack of proxies - it's the one thing on NTL that annoys me.
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...It's wierd how they can be great in some areas and p*ss poor in others*shakes head* ....good luck Stu :) |
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