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-   -   Horay - Done It !!!! (https://www.cableforum.uk/board/showthread.php?t=8818)

Stuartbe 03-03-2004 16:24

Horay - Done It !!!!
 
Yipee..... Just called NTL and told them where to shove there p$ss poor service.

The lady I spoke to transfered me to house move's maybe in the vain hope of retaining my custome. I explained that I no longer want the services as of the end of the month. As I suspected the person on the other end was not bothered in the slightest. They gave me the date that the services will be restricted and then told me that necouse I have not given 30 days notice they will have to bill me until the 6th of april..... I could not be bothered to argue ! They did ask me how I found there services. I explained that I have never had a problem with the phone or the tv (apart from the red button marked crash :) ) but that there internet service was useless. She then looked and said. " ah yes - I can see you have contacted technical services several times " - " we have had a lot of problems in the luton area "... She then asked me if I was going to use NTL again...... After I finished wetting myself I explained that I would not touch the BB service agian with a 200 foot barge pole. " I understand " was her reply.......

I did get through within 2 rings though once I had navigated the endless press 1 for this and 2 for that menu's

So thats it I am off. Looking forward to my pipex connection. NTL made no attempt to retain my custom even though my wife and I spend well over £100 a month with them......

Good bye NTL I would like to say its been a plesure but I wont - co's it hasn't

br3ach 03-03-2004 16:29

Re: Horay - Done It !!!!
 
good for you

iadom 03-03-2004 16:35

Re: Horay - Done It !!!!
 
Trust we will still see plenty of you Stu.:)

Stuartbe 03-03-2004 16:37

Re: Horay - Done It !!!!
 
Oh yes..... Getting a 20:1 pipex business connection !! Fixed IP - No proxy and no BS from TS :) Yipeeeeeeee

Having a huge " got rid of NTL " part soon - everone invited.... Instead of whack the pinyada it will be whack the cable modem :D

Ramrod 03-03-2004 16:39

Re: Horay - Done It !!!!
 
Quote:

Originally Posted by stuartbe
Oh yes..... Getting a 20:1 pipex business connection !! Fixed IP - No proxy and no BS from TS :) Yipeeeeeeee

Having a huge " got rid of NTL " part soon - everone invited.... Instead of whack the pinyada it will be whack the cable modem :D

Good luck, just remember that the grass might not be greener......

Stuartbe 03-03-2004 16:40

Re: Horay - Done It !!!!
 
You cant go lower than green when you are used to brown :)

Getting sky+ at the new place... Ordered on monday....... Installed allready and a nice job done to !!!!

Edit - gona go for the dg300+ adsl modem - Any comments ?

iadom 03-03-2004 16:43

Re: Horay - Done It !!!!
 
Quote:

Originally Posted by stuartbe
Oh yes..... Getting a 20:1 pipex business connection !! Fixed IP - No proxy a

Much the same as I have from Ntl, same IP for over 2 years, no proxy ( at the moment) hardly ever had to call TS.
I suppose going to Pipex is cheaper than moving to gods own county.:D

Stuartbe 03-03-2004 16:46

Re: Horay - Done It !!!!
 
Quote:

Originally Posted by iadom
Much the same as I have from Ntl, same IP for over 2 years, no proxy ( at the moment) hardly ever had to call TS.
I suppose going to Pipex is cheaper than moving to gods own county.:D

Well my family come from yorkshire !!! Moving somewhere else in Luton - Right next to the exchange so the connection should be pretty good :D

tkiely 03-03-2004 21:37

Re: Horay - Done It !!!!
 
Good luck Stu,

post us some of those 18ms tracerts when you get setup!

Terry

tkiely 03-03-2004 21:40

Re: Horay - Done It !!!!
 
oooo ooooooo I forgot to mention.......

despite giving 30 days notice...
despite ntl sending their debt collectors (no money owed so ????)to remove their two STBs 3 weeks before my service was due to end,

today I GOT A BILL!!!!!!!!!!!!!!!!!!!!!!

amazing!! well done ntl.

proves I made the right decision.

Proppinupthebar 03-03-2004 21:47

Re: Horay - Done It !!!!
 
Quote:

Originally Posted by iadom
Much the same as I have from Ntl, same IP for over 2 years, no proxy ( at the moment) hardly ever had to call TS.
I suppose going to Pipex is cheaper than moving to gods own county.:D

Yeah I agree Stu should move to YORKSHIRE. :devsmoke:

I have Pipex, its slower than the BT service I had before. But its cheaper I suppose.

Paul 03-03-2004 21:47

Re: Horay - Done It !!!!
 
Enjoy the lack of proxies - it's the one thing on NTL that annoys me.

Ramrod 03-03-2004 21:51

Re: Horay - Done It !!!!
 
Quote:

Originally Posted by pem
Enjoy the lack of proxies - it's the one thing on NTL that annoys me.

No proxies here :D
Quote:

Originally Posted by iadom
Much the same as I have from Ntl, same IP for over 2 years, no proxy ( at the moment) hardly ever had to call TS.

yep, me too :D
Quote:

Originally Posted by tkiely
oooo ooooooo I forgot to mention.......

despite giving 30 days notice...
despite ntl sending their debt collectors (no money owed so ????)to remove their two STBs 3 weeks before my service was due to end,

today I GOT A BILL!!!!!!!!!!!!!!!!!!!!!!

:rolleyes:




...It's wierd how they can be great in some areas and p*ss poor in others*shakes head*
....good luck Stu :)

Paul 03-03-2004 21:55

Re: Horay - Done It !!!!
 
Quote:

Originally Posted by Ramrod
No proxies here :D

:PP:

Ramrod 03-03-2004 21:56

Re: Horay - Done It !!!!
 
Quote:

Originally Posted by pem
:PP:

Where's a bowing smilie when you want one :D


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