Help been cut off - Page 2

Russ · 19-01-2006, 11:43

Quote:

Originally Posted by PWS

Without permission you can not be recorded or have yer picture taken.

That's not quite true either. If someone is taking a photo of a mountain and you wander in to shot, just try telling them you have ownership of the picture...

Neil · 19-01-2006, 12:00

Quote:

Originally Posted by Chris T

Not quite correct.

Can I record telephone conversations on my home phone?
Yes. The relevant law, RIPA, does not prohibit individuals from recording their own communications provided that the recording is for their own use. Recording or monitoring are only prohibited where some of the contents of the communication - which can be a phone conversation or an e-mail - are made available to a third party, ie someone who was neither the caller or sender nor the intended recipient of the original communication. For further information see the Home Office website where RIPA is posted.
Do I have to let people know that I intend to record their telephone conversations with me?
No, provided you are not intending to make the contents of the communication available to a third party. If you are you will need the consent of the person you are recording.

From http://www.retellrecorders.co.uk/legal/home.htm

You can record without permission, unless you want to divulge the recording to a third party. Only then do you need permission. It is not an issue of copyright - the law that applies here has nothing to do with copyright. It is the Regulation of Investigatory Powers Act 2000 ("RIPA").

Which is what I said earlier.....

Quote:

Originally Posted by Neil

Not strictly true....

You need to inform them if you will be using the recording to a 3rd party (Watchdog for example), but if you were only going to play it to the 1st party (in this case ntl), then yo udon;t need to seek permisson or inform them that you are recording it.

**Chris** · 19-01-2006, 12:09

Quote:

Originally Posted by Neil

Which is what I said earlier.....

Indeed. But some things need saying over and over befiore the message gets through ...

Neil · 19-01-2006, 13:10

Quote:

Originally Posted by Chris T

Indeed. But some things need saying over and over befiore the message gets through ...

Which is what I said earlier....

PWS · 19-01-2006, 13:12

Quote:

Originally Posted by Chris T

Not quite correct.

Can I record telephone conversations on my home phone?
Yes. The relevant law, RIPA, does not prohibit individuals from recording their own communications provided that the recording is for their own use. Recording or monitoring are only prohibited where some of the contents of the communication - which can be a phone conversation or an e-mail - are made available to a third party, ie someone who was neither the caller or sender nor the intended recipient of the original communication. For further information see the Home Office website where RIPA is posted.
Do I have to let people know that I intend to record their telephone conversations with me?
No, provided you are not intending to make the contents of the communication available to a third party. If you are you will need the consent of the person you are recording.

From http://www.retellrecorders.co.uk/legal/home.htm

You can record without permission, unless you want to divulge the recording to a third party. Only then do you need permission. It is not an issue of copyright - the law that applies here has nothing to do with copyright. It is the Regulation of Investigatory Powers Act 2000 ("RIPA").

Ah..the great british law... lol

I'm refering to copyright law and not telephoney law which are both different.

the good thing about british law is that it can be used to fit any purpouse as its very complex and outdated in many area's lol

**Chris** · 19-01-2006, 13:14

Quote:

Originally Posted by PWS

Ah..the great british law... lol

I'm refering to copyright law and not telephoney law which are both different.

the good thing about british law is that it can be used to fit any purpouse as its very complex and outdated in many area's lol

I know you're referring to copyright law. But OFCOM says it is not copyright law that is relevant here, it's telecoms law. That's why Neil and I have been saying you're wrong - you're using the wrong law to arrive at your conclusions. However, if you can cite me the section of the Copyright, Designs and Patents Act that refers to recording of telephone conversations, I'll stand corrected.

PWS · 19-01-2006, 13:43

Quote:

Originally Posted by Chris T

I know you're referring to copyright law. But OFCOM says it is not copyright law that is relevant here, it's telecoms law. That's why Neil and I have been saying you're wrong - you're using the wrong law to arrive at your conclusions. However, if you can cite me the section of the Copyright, Designs and Patents Act that refers to recording of telephone conversations, I'll stand corrected.

How about this...if someone had your face on a billboard without your permission you can sue...as with your voice without your permission.
the meduim doesnt mateer...its the permission being granted thats the point.

Anyways...Hows thos for OT

**Chris** · 19-01-2006, 14:05

Quote:

Originally Posted by PWS

How about this...if someone had your face on a billboard without your permission you can sue...as with your voice without your permission.
the meduim doesnt mateer...its the permission being granted thats the point.

You have changed your position. Originally you stated that "you need permission from the person to record thier voice" (Post 10). Now you say it's the act of publication that forces permission to be sought. You are right in that (although it is telecoms law, not copyright law, that governs this - and you still haven't quoted anything to show otherwise).

Quote:

Anyways...Hows thos for OT

Very good, but seeing as you have changed your position and are now agreeing with Neil and I, there's no need to discuss it any further is there?

PS1 · 19-01-2006, 15:21

Just being in a situation where you may hear a conversation (over the phone without the person knowing)has its rules!

beardsley · 19-01-2006, 16:35

What about CCTV cameras? I expect that I get my picture taken 10s of times most days, probably more than that.

Do you mean to say that this is illegal without my permission?

**Chris** · 19-01-2006, 16:38

OK, enough! We have explored the issue as far as necessary to help the OP decide whether he should record his calls to NTL.

Let's get back to the topic now please.

marky · 19-01-2006, 17:32

Quote:

Originally Posted by DrK

can i get any help plz...

woke up to no Tv and no phone this morning.... had billing hell from ntl since i moved house, and spent maybe 10hours on with CS and still getting nowhere...

any advice? or should i just leave.

Nice to see you got it sorted

DrK · 19-01-2006, 18:52

Stop hijacking my thread...

jeezzz lol...

I left sky for a lot less few years back after being with them since 88/89 i think from there birth anyway (whoa 1 movie channel days and RTL tutti fruiti) if anyone knows of any other companys that do a combined internet/phoneline ill be very intrested... must be fast line atleast 4mb+ and no silly 1gig a month limit..lol

and thxs for the repiles atleast you care..... about making ur own points...lol

DrK · 25-01-2006, 13:34

Was wondering if one of you kind NTL workers could help me out, as this its not getting fixed.

Just had a independant collections agency call after no payment, after a 5min discussion with them about the bill, i was politely told it will go on my credit report, as late payment, and around 70% are NTL fault, are down to there billing system being totally Fooked.

i called NTL too only hear some BS from a CS rep.

Anyone help...