Superhub : problems since the new firmware release - only today

[babis3g]

that are the same channels as mine
and downstream levels are not high but just in border of low

here mine same channels

Downstream
DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8
Frequency (Hz) 299000000 Hz 291000000 Hz 307000000 Hz 315000000 Hz 323000000 Hz N/A N/A N/A
Lock Status(QAM Lock/FEC Sync/MPEG Lock) Locked Locked Locked Locked Locked N/A N/A N/A
Channel ID 50 49 51 52 53 N/A N/A N/A
Modulation QAM256 QAM256 QAM256 QAM256 QAM256 N/A N/A N/A

Power Level (dBmV) -1.9 dBmV -1.7 dBmV -2.3 dBmV -2.4 dBmV -2.4 dBmV N/A N/A N/A
RxMER (dB) 41.5 dB 41.9 dB 41.3 dB 41.1 dB 40.3 dB N/A N/A N/A

[Blairhoyle]

Originally Posted by babis3g

that are the same channels as mine
and downstream levels are not high but just in border of low

here mine same channels

Downstream
DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8
Frequency (Hz) 299000000 Hz 291000000 Hz 307000000 Hz 315000000 Hz 323000000 Hz N/A N/A N/A
Lock Status(QAM Lock/FEC Sync/MPEG Lock) Locked Locked Locked Locked Locked N/A N/A N/A
Channel ID 50 49 51 52 53 N/A N/A N/A
Modulation QAM256 QAM256 QAM256 QAM256 QAM256 N/A N/A N/A

Power Level (dBmV) -1.9 dBmV -1.7 dBmV -2.3 dBmV -2.4 dBmV -2.4 dBmV N/A N/A N/A
RxMER (dB) 41.5 dB 41.9 dB 41.3 dB 41.1 dB 40.3 dB N/A N/A N/A

to be honest mate that is like reading French for me, can you make simpler for idiots like me?!

what did you make of the message I got from the Virgin Forum saying that the downstream power level is unacceptably high? I've noticed a few others getting told the same thing on that forum.

[babis3g]

Originally Posted by babis3g

that are the same channels as mine
and downstream levels are not high but just in border of low

here mine same channels

Downstream
DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8
Frequency (Hz) 299000000 Hz 291000000 Hz 307000000 Hz 315000000 Hz 323000000 Hz N/A N/A N/A
Lock Status(QAM Lock/FEC Sync/MPEG Lock) Locked Locked Locked Locked Locked N/A N/A N/A
Channel ID 50 49 51 52 53 N/A N/A N/A
Modulation QAM256 QAM256 QAM256 QAM256 QAM256 N/A N/A N/A

Power Level (dBmV) -1.9 dBmV -1.7 dBmV -2.3 dBmV -2.4 dBmV -2.4 dBmV N/A N/A N/A
RxMER (dB) 41.5 dB 41.9 dB 41.3 dB 41.1 dB 40.3 dB N/A N/A N/A

EDIT
Hmmmmmm....looking now my power levels never was before down to -2.3 but -0 db

Don't know what happened today , unless the weather which is hotter today and causing power levels go more down

[NickDK87]

I don't know if this is the same issue but over past hour or so I've had problems.

It start around 3am On Demand doesn't work, internet is on but either slow or doesn't load. All happened over an hour but then started to work fine. My service has been fine today until about 6pm then I had problems. Seems to be back now but others have this issue. I have Tivo and a D Link. I got an engineer booked for Tuesday hopefully is sorted soon.

[raging bull]

I believe there is work in progress on the system?
Just been pinging bbc.co.uk, getting silly with pings of 200+ from Leeds.
Now settled down to like 12-15.

[Sirius]

Originally Posted by babis3g

you must have now locked to new channels(upstream or down stream)...don't know if is better or more bad
it happened to me one time and was waiting more than 30min to get blue light when had many T3 errors in sort time
Back to blue light should have access now can you post the stats if channels are the same and how is the downstream levels?

Also reply to that private message for the engineer visit

I am still on the same upstream and downstream channels as before.

*********Edit ******
Just had to move to my phone as its died again here

[inspectorgadget]

everything seemed back to normal but now it's gone back to how it was :/

edit: ok at present

[Blairhoyle]

Originally Posted by inspectorgadget

everything seemed back to normal but now it's gone back to how it was :/

edit: ok at present

mines seems to be ok at the minute.

some site are still a bit slow though.

[babis3g]

Apologise perhaps i miss understand or my English is not good

1-
I had also slow internet before some time...now seems fine

2-
The modem having green light or flashing for long time it means is trying to lock at any available channels(EDIT - for me each reset usually it locks to different channel) ...it happened to me (as well) waiting for over 30 min before(not today) but at the end came back to blue after 30 min...so what i meant is it should be back to blue even if it takes longer time...so don't worry

3-
about power levels according to your first post what i have understand ... you got PM from a mod at VM forums saying you need an engineer visit, to fix your power levels because are high

at post 13 you have post your power levels and to me looks power levels are low(but with in limit) and not high

again forgive me if i did not explain better before

[jb66]

My iPad wifi seems to intermittently stall now, can't believe I'm going to plug my dlink615 again

[raging bull]

Like I mentioned earlier, I think network are tinkering with the system.
Will give it another half hour to see how it eventually pads out.

[jfish]

my ping monitor still alot of drop packets since the outage

[img]Download Failed (1)[/img]

[Sirius]

Originally Posted by jb66

My iPad wifi seems to intermittently stall now, can't believe I'm going to plug my dlink 615 again

Its all over the country so i don't thinks its just your superhub. I am using my mobile phone as a wifi point at the moment

My TBB monitor is showing my connection on the shub as a piece of poo poo at this time

[IMG][/IMG]

[jb66]

[Blairhoyle]

seems everyone has problems then.

others in Scotland on another forum are also claiming to be having problems.