Street cabinet - Page 2

nutellajunkie · 23-03-2009, 11:01

Quote:

Originally Posted by Graham M

It's 0870 so national rate.

no such thing as national rate now, but thats another thread altogether.

And with so many of us experiencing how little VM actually care, Id just love to see one or two of these boxes going up, and VM having to pay top buck to get it sorted...

End of the day, VM probably think they have no responsibility for these cabinets, and to be honest, if someone did pull the wires or even pour a bottle of water inside, then frankly its VMs fault.

I live on a nice tidy road, yet the box its the ugliest thing, there it sits, disgusting, rusty and held together with effin duct-tape..

Some mother of broadband if it cant even take care of her kids.

fudge · 28-03-2009, 14:50

Well its been another week past and still not been seen to so i have just sent an e mail to virgin medias complaints department about this and have informed them that children are playing by it and if that comes falling down on them they could get hurt . Hope they will listen as they have been warned about this 3 times now.

jungleguy · 28-03-2009, 14:57

did you ring the number?

fudge · 28-03-2009, 15:01

My son said he phoned for me

punky · 28-03-2009, 15:14

Mine is in a terrible state. One door is missing completely and the other has been ripped off and leaning on the cabinet. I have a hell of a job trying to get them to do anything about it. I will try ringing that number on monday though.

fudge · 28-03-2009, 15:18

just had an e mail back from virgin saying someone will contact me within 3 working days

chrispy2000 · 29-03-2009, 10:00

You might like to have a look at this http://www.virginmedia.com/wehearyou/
Click on the arrow then click on the TV performance and see what they say about â€œcabinet clean upâ€

Welshchris · 29-03-2009, 14:30

Browney i reported my local one after noticing it open on christmas day a on dec 28th on the newsgroups. Had a reply saying it will be fixed within 28 days. The thing still hasnt been done all thats holding it closed is a coil of wire around the handle.

DRZ400 · 29-03-2009, 14:43

Go and pull some wires out .... It'll be fixed today!

m419 · 29-03-2009, 17:35

Be aware that they arent all operated or owned by Virgin Media or Cable companies.

Most utility companies have them, in fact most green cabnets are BT's! and the BT cabinets round here are terrible, they are about 50 years old,the paint is falling off the,the doors are falling off and some of them are disused and not in any use at all.

Also,in my block of maisonettes there is BT's cables along the corridors and its in a terrible state of disrepair,there are also junction boxes too hanging off with most of the wires pulled out. I complained to BT, BT said that they wouldn't send anyone out to fix it because there are no active BT customers using those lines, Everyone is on Virgin Media round here. so I suppose if they don't want to fix it and if they have no active customers, might as well remove it all.

100meg · 04-04-2009, 13:36

Quote:

Originally Posted by fudge

Not sure if this is the right section to put this in , my opollagies if not .

I have contacted customer services by phone and sent them an e-mail regarding the state of the street cabinet by my house .
The problem with it is that it has been pushed backwards so much that the back is nearly touching the floor , I was hopeing they could get to it and put it right before it falls completley over and before every one looses there services , Its been 3 weeks now since i first phoned and its still like it , i was asked in the e mail for my phone number , i guess so someone would let me know whats happening about it but i havent herd a thing, Do i wait a few more weeks before contacting them about it again , i know i wont be to happy if i loose all my services if it falls after iv told them about it.

just arrange to trip over when there`s a few witnesses and do a no win no fee

fireman328 · 04-04-2009, 15:18

Contact your local authority and ask for a H&S surveyor to pay a visit, they will find out who owns the box.

fudge · 05-04-2009, 16:19

I got a phone call telling me it will be fixed in 3 to 5 days , and a contact number was left me if not done in that time , I came home from work on friday to see an engineer working on the box ( well so i thought ) i looked out later to see the box erect . great i thought . But would you beleive it he just stood it up and did not secure it so it is now fully over on its back all the wires are showing from the underside of the box, Worse than before , luckerly i still have my services working. Back on the phone to them tomorrow.

fudge · 09-04-2009, 19:55

Got back on phone , and next day cabinet back and secured in upright possition .

nodrogd · 10-04-2009, 19:28

Just reported an open cab around the corner from me. Large doors completely obstruct the pavement. Also contains a mains transformer which looks to be controlled by a standard household double-poll switch. Hope VM fix it before the kids start messing with it.