Price Changes - 1st February 2007 - Itemised Billing Charge

[King Of Fools]

Originally Posted by Down the Pub

wouldn't mind the charge for the itemised billing........but it's useless as it misses of most of the phone calls made, only lists the number of calls over/under a unit cost and not a list of the actual calls

For £1 a month you can get a fully itemised bill (all calls itemised).

If you do not want to pay that you get all calls over 50p itemised for free.

[Shaun]

As far as I know most of Ntl's direct competitors (Sky, BT, Vonage, Skype, TalkTalk, 18185.com) all provide on-line billing facility's!

If you want to stick with Ntl for line rental then take a look at 18185.com and see how much you could save on calls as well as the £12 a year

Personally if I was with Ntl I'd resent paying £12 a year when you have no choice but to pay it if you want to make sure your bill is correct.

In fact you can get all the info you need for £10 a year if you so wish by asking for a subject access request under the DPA! Now there's a thought - if people stopped their itemised bills and asked for a SAR every year Ntl would soon drop it!

[cih]

Originally Posted by Zeph

Oh God a whiner. See, you've hit the nail on the head with this post. You can have E-Billing and now you have E-billing, thus saving money each month, saving NTL Money each month, thus saving Paper, Trees, Ink, the whole damn world. Job done. If you want Itemised billing, pay the £ a month, if you don't, don't it's THAT simple.

I am afraid you have lost the plot. I am not a whiner. I don't like being cheated. Be £1 or £100.

---------- Post added at 18:22 ---------- Previous post was at 18:19 ----------

Originally Posted by Shaun

As far as I know most of Ntl's direct competitors (Sky, BT, Vonage, Skype, TalkTalk, 18185.com) all provide on-line billing facility's!

If you want to stick with Ntl for line rental then take a look at 18185.com and see how much you could save on calls as well as the £12 a year

Personally if I was with Ntl I'd resent paying £12 a year when you have no choice but to pay it if you want to make sure your bill is correct.

In fact you can get all the info you need for £10 a year if you so wish by asking for a subject access request under the DPA! Now there's a thought - if people stopped their itemised bills and asked for a SAR every year Ntl would soon drop it!

I might just do that. A great suggestion. You could ask for calls of less than 20p too.

---------- Post added at 18:24 ---------- Previous post was at 18:22 ----------

Originally Posted by King Of Fools

For £1 a month you can get a fully itemised bill (all calls itemised).

If you do not want to pay that you get all calls over 50p itemised for free.

That is certainly not clear in the Telewest documentation. I hope what you say is correct.

---------- Post added at 19:47 ---------- Previous post was at 18:24 ----------

Originally Posted by Stuart C

Eh?

Sorry Stewart to lump you in with the 30 something’s.

Anyway it had the desired effect and I got some useful feedback on the subject from everyone. A good forum.

Lets hope the combined NTL / Telewest use the technical advantage they have and provide us with new and improved services at a reasonable price.

They do seem to have mishandled their new pricing announcement. Not the clearest communication going.

Thanks for your feedback.

[Chrysalis]

Originally Posted by lostandconfused

erm bt charge for itemised bill. you can chose not to have an itemised bill and only have calls over 50p itemised, its not a line rental charge its for the cost of the extra printing. im glad they make people pay for it, if they didnt they would have to raise the line rental cost to pay for it and people like myself who doesnt really care if i get an itemised bill will be paying for it too

with regards to the free voicemail you could hang up before it gets to that, most voicemails kick in after 5 rings, so dial the number if no-one answers hang up.

BT dont charge for itemised billing its just off by default, but its a free optional upgrade.