ntl retentions number - Page 2

gavnad · 05-07-2005, 16:26

there an underlying problem with offers of this kind,if the package don't exist who's going to apply the credits to reduce the package charges?
i can see another call next month looming!

Florence · 05-07-2005, 17:41

Perhaps NTL should cap his monthly use to 3Gig a month while he is on the reduced price.

The person who agreed to this mustant have checked the offer online before accepting like for like.

Chrysalis · 05-07-2005, 17:43

Quote:

Originally Posted by dezzo

The bills have only had the 0800 number for a number of months now. In my experience the numbers you can call for providers varies a bit.

Still I would have prefered if they had kept 150 to have some parity with BT's customer service number.

Well I just tried 150 and their is an option for paying the bill their, so maybe in my area it still exists? My bills even say to ring 150 still.