NTL seeks STB beta testers
17-08-2004, 14:54
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#16
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Inactive
Join Date: Aug 2004
Posts: 4
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Re: NTL seeks STB beta testers
Quote:
Originally Posted by Paul M
Ashley - I assume I can sign up just one of my STB's (I have three).
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Yes, that would work.
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17-08-2004, 15:07
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#17
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Inactive
Join Date: Mar 2004
Posts: 380
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Re: NTL seeks STB beta testers
will every thing like announcments and box testin stuff go into the same thread (on chetnet) that your two posts includin F.A.Q are?
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17-08-2004, 15:36
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#18
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Permanently Banned
Join Date: Dec 2003
Services: STB. BB. Phone. Wallasey.
Posts: 282
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Re: NTL seeks STB beta testers
Everyone on the Bromley network who has a surround setup has been beta testing the +10 sound change that MR1 brought to us and I can confirm that it's WAY TOO BLOODY LOUD. Put it back before my ears (and equipment) pack up.
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17-08-2004, 16:58
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#19
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cf.addict
Join Date: Sep 2003
Location: Lancs
Posts: 290
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Re: NTL seeks STB beta testers
I just hope this speed of the software is gonna be as fast as cr2 was, cr3 is bloated it takes like 3 minutes to start up and changing channels is a pain.
I dunno if its worth testing it on the 1000stb i got it can bearly handle cr3
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17-08-2004, 17:58
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#20
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Oh Lanky Lanky.
Join Date: Jun 2003
Location: Shaw, Oldham, Lancashire.
Services: 2 TV 360 boxes. 500mb BB, Phone line.
Posts: 8,038
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Re: NTL seeks STB beta testers
Ashley, I would like to help out on these tests, I have a couple of questions though. I have 2 boxes and would prefer to use the main box as the other box is used for BB and a spare TV. The box I would use is a Di1000 series that has been showing " tuning paremeters corrupt" in the event log for almost two years now, but other than a tendancy to freeze occasionally when using interactive it is fine, would this cause a problem with the tests. Also I shall be away next week 21st August for one week. ( there will be someone else at home for all you burglars reading this.  )
Jim.
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17-08-2004, 18:08
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#21
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cf.mega poster
Join Date: Jun 2003
Posts: 9,015
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Re: NTL seeks STB beta testers
Foo Fighter / iadom: It could be very useful to test on your Di1000s - regardless of their state. ("tuning parameters corrupt" may indicate a dying battery or memory). We need to make sure the software works ok on all box models, so you'd be very welcome.
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17-08-2004, 18:27
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#22
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Oh Lanky Lanky.
Join Date: Jun 2003
Location: Shaw, Oldham, Lancashire.
Services: 2 TV 360 boxes. 500mb BB, Phone line.
Posts: 8,038
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Re: NTL seeks STB beta testers
Thanks for that, sorry to be a wally but on the underside of my box I can ID the make, model, part code but it is blank after it says "Serial No, then there is a long barcode, underneath this is a very small asterisk followed by
DAF AEON 050340731....is this the serial number.
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17-08-2004, 18:38
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#23
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Inactive
Join Date: Jul 2003
Posts: 2,820
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Re: NTL seeks STB beta testers
Quote:
Originally Posted by AshleyJ
This is a risk of being part of the Beta Team. I ask everybody who has doubts to think long and hard about whether they really want to risk loosing services.
It's voluntary and a risk of short term problems could pay off with long term improvements.
AshleyJ
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I would agree, which is why I'm not signing up on this occasion (mostly becuase the other half would have my balls on the bbq if she missed Eastenders!)
I think if you were suggesting that each tester would be loaned a new box with this beta software on, it would be far more beneficial, as we could simply plug the current one back in if it all went the way of the pear. Just a suggestion.
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17-08-2004, 18:54
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#24
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Inactive
Join Date: Nov 2003
Location: UK
Age: 48
Posts: 136
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Re: NTL seeks STB beta testers
iadom, pretty sure thats the serial number, the number under the barcode is what I put down anyway.
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17-08-2004, 19:13
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#25
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Oh Lanky Lanky.
Join Date: Jun 2003
Location: Shaw, Oldham, Lancashire.
Services: 2 TV 360 boxes. 500mb BB, Phone line.
Posts: 8,038
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Re: NTL seeks STB beta testers
Quote:
Originally Posted by Nutty
iadom, pretty sure thats the serial number, the number under the barcode is what I put down anyway.
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Thanks, not very easy to read, upside down with varifocals
Signed up
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18-08-2004, 05:03
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#26
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cf.mega poster
Join Date: Jun 2003
Location: Toronto, Canada
Services: Beanfield 50/50 FTTH and iPTV
Posts: 1,756
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Re: NTL seeks STB beta testers
Ah real beta testing, what fun! At least ntl have an excuse when it doesn't work eh?
No, but seriously. Full marks to you Ashley -- just for seeing this idea through to fruition, not to mention the person who conceived the idea. And hell...you don't even work in customer service
And 10 brownie points to ntl for some exciting interaction with their customers.
As Ashley rightly says, it's voluntary and there is a risk of short term problems, but at least you get to see the cutting edge of DTV
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23-08-2004, 12:02
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#27
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Inactive
Join Date: Jun 2003
Location: Surrey
Services: NTL 2 MEG
Posts: 4,269
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Re: NTL seeks STB beta testers
Quote:
Originally Posted by andygrif
I would agree, which is why I'm not signing up on this occasion (mostly becuase the other half would have my balls on the bbq if she missed Eastenders!)
I think if you were suggesting that each tester would be loaned a new box with this beta software on, it would be far more beneficial, as we could simply plug the current one back in if it all went the way of the pear. Just a suggestion.
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Now see that idea would probabbly work fine in my house, id love to try this out, but i think if it all went wrong id have a lot of people moan at me. Plus i wouldnt mind a shiny new samsung box!
Is there no way this could be done?
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23-08-2004, 12:22
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#28
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Inactive
Join Date: Jun 2003
Services: Cablevision
Posts: 8,305
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Re: NTL seeks STB beta testers
Quote:
Originally Posted by iadom
Thanks for that, sorry to be a wally but on the underside of my box I can ID the make, model, part code but it is blank after it says "Serial No, then there is a long barcode, underneath this is a very small asterisk followed by
DAF AEON 050340731....is this the serial number. 
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Yes, you also need to provide the number on the stuck on barcode that looks like an asset tag sticker mine started with 03nnnnnnnnn.
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24-08-2004, 08:34
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#29
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Inactive
Join Date: Jun 2003
Location: Surrey
Services: NTL 2 MEG
Posts: 4,269
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Re: NTL seeks STB beta testers
that 'stuck on' barcodeyou talk of seems to be missing on mine, well it looks like it is...
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24-08-2004, 10:16
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#30
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Inactive
Join Date: Jun 2003
Services: Cablevision
Posts: 8,305
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Re: NTL seeks STB beta testers
Quote:
Originally Posted by Jarandco
that 'stuck on' barcodeyou talk of seems to be missing on mine, well it looks like it is...
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Wait and see what Ashley says when you send him the info...
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