20-12-2012, 00:50
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#271
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Firmware R37
Quote:
Originally Posted by Foo Fighter
This firmware has broken Cisco sip phones 
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I thought it was supposed to fix SIP issues?
http://community.virginmedia.com/t5/...p/1580336#M121
Quote:
Fix to resolve interoperability issues with some VOIP SIP phones.
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20-12-2012, 02:23
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#272
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cf.addict
Join Date: Jan 2010
Posts: 346
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Re: Firmware R37
It fixed some but some have said it has broken others so it's a case of swapsies with which ones don't work and do work.
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20-12-2012, 12:26
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#273
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Wisdom & truth
Join Date: Jul 2009
Location: RG41
Services: RG41: 1Gig VOLT
Rutland: Gigaclear 400/400
Posts: 12,321
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Re: Firmware R37
Shocking. My mantra of going to modem mode with own router is firmly predicated on the fact that each firmware release has fixed something and knocked something else for six.
__________________
Seph.
My advice is at your risk.
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20-12-2012, 13:11
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#274
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cf.addict
Join Date: Sep 2003
Location: Lancs
Posts: 290
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Re: Firmware R37
Problem is i have no home phone because of this, do virgin still supply routers? or will i have to go out and buy one because of something out of my control
I have my very old white netgear router that never missed a beat but will have the throughput on 60mb?
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20-12-2012, 13:13
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#275
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RIp Sweetness
Join Date: Jul 2009
Posts: 2,390
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Re: Firmware R37
I have still have my shub in modem mode, I have not got round to rebooting it so I am still on R36.
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20-12-2012, 16:03
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#276
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Inactive
Join Date: Jan 2010
Location: Wirral
Services: Internet VIVID 150Mb Tv M, Phone - Talk weekends.
Posts: 197
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Re: Firmware R37
Can I just add while talking about antenna that I can get 62.26 Mbps over the air on an apple macBook. On a 60Mb connection. (R37)
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21-12-2012, 18:33
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#277
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cf.member
Join Date: Dec 2010
Posts: 73
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Re: Firmware R37
The wifi had worked fine for the last 7 weeks or so. Reset the SH two days ago, got the new software and now we are back to time-outs and complete uselessness.
I am speechless.
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21-12-2012, 19:26
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#278
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Inactive
Join Date: Feb 2012
Posts: 408
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Re: Firmware R37
Quote:
Originally Posted by starfish
The wifi had worked fine for the last 7 weeks or so. Reset the SH two days ago, got the new software and now we are back to time-outs and complete uselessness.
I am speechless.
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When you reset the SH did it change your wireless channel? You might be back on a channel that is congested with a lot of other users nearby using the same channel.
Run something like inSSIDer and check what channel is less used and try putting your SH on it.
Altho to sort the problem properly I would recommend getting another router and stick the SH in modem mode.
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21-12-2012, 21:35
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#279
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cf.member
Join Date: Dec 2010
Posts: 73
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Re: Firmware R37
Quote:
Originally Posted by Jumping
When you reset the SH did it change your wireless channel? You might be back on a channel that is congested with a lot of other users nearby using the same channel.
Run something like inSSIDer and check what channel is less used and try putting your SH on it.
Altho to sort the problem properly I would recommend getting another router and stick the SH in modem mode.
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I really doubt it's a channel problem, it's exactly as it was after the R36 software was pushed out. I have software on my Android tablets to show me which channels are being used by my neighbours, and the channels vary. I find that the automatic mode works much better than if I set it to a particular channel, anyway.
Yes, a modem would solve the problem but I would have to buy one. I am one of those people who have had SH for 2 years now and I have been very happy with it, I really have! Until the stupid software update happened. So I don't want another modem, I just want VM to sort out the blasted software. They've had months to test this so it's really annoying that they can't manage to get it right the second time round.
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21-12-2012, 21:40
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#280
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Wisdom & truth
Join Date: Jul 2009
Location: RG41
Services: RG41: 1Gig VOLT
Rutland: Gigaclear 400/400
Posts: 12,321
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Re: Firmware R37
Quote:
Originally Posted by starfish
I really doubt it's a channel problem, it's exactly as it was after the R36 software was pushed out. I have software on my Android tablets to show me which channels are being used by my neighbours, and the channels vary. I find that the automatic mode works much better than if I set it to a particular channel, anyway.
Yes, a modem would solve the problem but I would have to buy one. I am one of those people who have had SH for 2 years now and I have been very happy with it, I really have! Until the stupid software update happened. So I don't want another modem, I just want VM to sort out the blasted software. They've had months to test this so it's really annoying that they can't manage to get it right the second time round.
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So, VM will "sort out the blasted software", like they just did - and something else will go wrong - like it just has (apparently). The wretched thing can't be fixed - simples. It's your turn to suffer and if you don't want to suffer, go to modem mode (assuming nothing else is wrong on your circuit).
__________________
Seph.
My advice is at your risk.
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21-12-2012, 23:33
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#281
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cf.member
Join Date: Dec 2010
Posts: 73
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Re: Firmware R37
Quote:
Originally Posted by Sephiroth
So, VM will "sort out the blasted software", like they just did - and something else will go wrong - like it just has (apparently). The wretched thing can't be fixed - simples. It's your turn to suffer and if you don't want to suffer, go to modem mode (assuming nothing else is wrong on your circuit).
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Well, like I said, it worked before so no reason why it couldn't work again.
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22-12-2012, 05:23
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#282
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Wisdom & truth
Join Date: Jul 2009
Location: RG41
Services: RG41: 1Gig VOLT
Rutland: Gigaclear 400/400
Posts: 12,321
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Re: Firmware R37
Quote:
Originally Posted by starfish
Well, like I said, it worked before so no reason why it couldn't work again. 
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Yes - I read that. But in over two years of firmware releases, VM have never got the thing to work properly in router mode. So there's your reason for quitting router mode, going to modem mode having got your own router. Sure you don't wanna spend extra dosh, but also you want your service to work. Once I'd got my priorities right I never looked back.
__________________
Seph.
My advice is at your risk.
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27-12-2012, 21:29
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#283
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cf.addict
Join Date: Sep 2009
Location: Southampton (Switch PT2)
Services: Fixed phone service (inclusive weekend calls) & internet service (200/12meg)
Posts: 493
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Re: Firmware R37
Auto channel mode seemed to work OK for me with previous versions, but is a bit of a bad idea for conceptual reasons. Basically, if you're on auto then others will be able to push you off channel when they want to use your channel. The best approach is to pick a channel and then sit on it. Make the other beggar shift. If they are on auto then you just have to wait until their router catches on. If not, there are ways and means to stake your claim. I recommend getting an old router or 5 out of the cupboard and focussing the signal in their direction via a parabolic mirror. It works better with a DIY transmitter sending white noise over the frequency concerned at increased power (you MAY want to keep it at max legal power...). They will shift eventually.
If you stick with auto then you will always be the loser.
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28-12-2012, 06:22
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#284
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Inactive
Join Date: Jun 2003
Location: Stevenage, Herts
Age: 44
Services: Talk Weekends
SupreFibre 70
Posts: 519
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Re: Firmware R37
I found that after receiving the R37 firmware update recently the Superhub wireless security changed to WPA auto which dramatically reduces wireless link with wireless n devices to a maximum of 54Mbps. I strongly suggest that users double check their Super wireless security settings and ensured they are correct. I had to change mine back to WPA2-PSK.
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28-12-2012, 10:13
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#285
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Inactive
Join Date: Jan 2008
Posts: 954
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Re: Firmware R37
Another problem with my R37...
I constantly get "Problem loading page - The connection was reset..." when trying to to to http://192.168.0.1 since R37 rolled out. The page is reachable for a few minutes after a reboot, but very rapidly reverts to "Problem loading page"
Its not my PC, Ive tried it from various devices on my LAN, wired and wireless.
Before anyone asks, its the same for http://192.168.100.1
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