Superhub : Firmware R37

[chienmort]

I thought the roll out was to be complete by Friday. Still waiting in Sunny Poole!

[Sirius]

My shub which is in modem mode is refusing to download the update, however considering some of the posts about R37 i think i am lucky

[bobgarb]

Well at the moment I'm fairly happy with it, the wireless will always ne a bit naff due to internal antennas. The only router I have with a good wireless range is a tp link
Which has three external antennas

[ileikcaek]

There's many, many posts on the VM forums suggesting people having trouble getting the firmware. I still don't have it and there's nothing in the logs to suggest it's tried to download it. VM has messed up somewhere I'm sure.

[adzzzbatch]

Originally Posted by chienmort

I thought the roll out was to be complete by Friday. Still waiting in Sunny Poole!

Yep still waiting in slightly overcast Peterborough.

---------- Post added at 11:58 ---------- Previous post was at 11:57 ----------

Originally Posted by rickymallory

There's many, many posts on the VM forums suggesting people having trouble getting the firmware. I still don't have it and there's nothing in the logs to suggest it's tried to download it. VM has messed up somewhere I'm sure.

My shub isn't showing any logs at all for some strange reason.

[joglynne]

@ adzzzbatch. My network log was empty after R37 downloaded and 3 days later it is still empty. Not that I ever understood most of what was written in it.

[Kymmy]

Still no update here

[adzzzbatch]

Originally Posted by joglynne

@ adzzzbatch. My network log was empty after R37 downloaded and 3 days later it is still empty. Not that I ever understood most of what was written in it.

I've still got R36 though!

[chienmort]

Originally Posted by bobgarb

Well at the moment I'm fairly happy with it, the wireless will always ne a bit naff due to internal antennas. The only router I have with a good wireless range is a tp link
Which has three external antennas

Which TP do you have? I am lookng at getting a WDR4300

[sniper007]

Guys I have a problem and I am wondering if it is the new firmware R37 as it has started since I got this.
I have always used my Superhub in normal mode, so it acts as wireless router, modem and gigabit switch etc all in one. I have never had any problem like this since the other day and I think it is around when I got R37.

The problem is that when I stream media to my PS3 from my main computer, the film stutters and audio drops out for about 4-5 seconds at a time. This happens once every few minutes of the film. It usually is not enough to make the film drop out, but it will stutter for a while making it unwatchable.
I setup a long running ping of the playstation from my main computer doing the streaming. I noticed when this stuttering occurs, the PS3 times out on a ping for usually a couple of ping attempts, and then it comes back alive. I initially thought this was software related so I disabled all my virus and security software including windows firewall and still it occured. I have tested all cables with a proper cable tester and they are fine.

I then tried to isolate the problem so I setup a static IP on both the PS3 and my main computer. I conneted them via a gigabit switch completely bypassing the superhub. So both PS3 and main computer are not even connected to the internet. The problem goes away. Constant and indefinite pings and stutter problem gone.

I then plugged simply the superhub into the gigabit switch, to allow both PS3 and computer to have access to the internet (but still have static IPs) and the problem comes back. So without even using DHCP on the superhub and setting static IPs, if I have just simply the superhub in the loop of the network, the problem comes back.

Any ideas?

I am using PS3 Media server to stream but has been fine up until a week or so ago and never had this problem before since using my superhub at the center of my home network for ages.

EDIT: On the superhub I have UPnP turned off, all firewall and security settings off, and only two port forwarding rules which are for torrents and working fine.

[qasdfdsaq]

Refresh the connected devices page on the Superhub. Check if the IPs next to any MACs change. On older firmware the SH had hella big problems with devices sometimes where it'd get confused about the IP of a device and drop any traffic that didn't match it's ARP.

[sniper007]

Originally Posted by qasdfdsaq

Refresh the connected devices page on the Superhub. Check if the IPs next to any MACs change. On older firmware the SH had hella big problems with devices sometimes where it'd get confused about the IP of a device and drop any traffic that didn't match it's ARP.

I refreshed but nothing changed. Is it worth reseting and setting everything up from scratch? Should a reboot of the superhub not clear any of its arp tables and cached shenanigans? i.e. make it relearn everything?
I don't understand why simply having the superhub plugged into the gigabit switch in the above scenario causes issues. I would think the two sole machines on the switch (computer and PS3) should route via the switch direct to each other bypassing the SHUB.

[LenMackin]

Isolated my 3 year old trendnet router which acted as my main router with the SH in modem mode due to regular connection problems. I could get an IP address on various wifi enabled devices but no access to Internet or network. I was dropping the network every 24 hours or so and sometimes a couple of times each day for no apparent reason. So, despite trying everything on my router and having received the R37 firmware I thought I would try in router mode to see if I could isolate whether it was the Trendnet and or VM network causing the problem. First few hours and the router was rubbish with huge data spikes and very flaky speeds. Forums suggested turning off the SH firewall. This done and it has correct itself rather well. Pleased to say that in general everything is running well on all devices over the last 2.5 days. I Live in a tall Edwardian house with thick walls. SH in the attice office and I can get a good signal down to the lounge - it struggles by the back door but we can live with that for now. Let's hope this continues. Not sure what to do with the Trendnet however and whether I might need to upgrade it to a new router in order to maximise wifi coverage?

[Mick Fisher]

Originally Posted by LenMackin

Isolated my 3 year old trendnet router which acted as my main router with the SH in modem mode due to regular connection problems. I could get an IP address on various wifi enabled devices but no access to Internet or network. I was dropping the network every 24 hours or so and sometimes a couple of times each day for no apparent reason. So, despite trying everything on my router and having received the R37 firmware I thought I would try in router mode to see if I could isolate whether it was the Trendnet and or VM network causing the problem. First few hours and the router was rubbish with huge data spikes and very flaky speeds. Forums suggested turning off the SH firewall. This done and it has correct itself rather well. Pleased to say that in general everything is running well on all devices over the last 2.5 days. I Live in a tall Edwardian house with thick walls. SH in the attice office and I can get a good signal down to the lounge - it struggles by the back door but we can live with that for now. Let's hope this continues. Not sure what to do with the Trendnet however and whether I might need to upgrade it to a new router in order to maximise wifi coverage?

How pathetic, that in over two years netgear still haven't got the firewall working properly on VM's wretched superhub.

You still have the protection offered by NAT but that is not the point. One would expect that on such a limited feature device that they would all work.

Unfortunately during my experience of the superhub very few if any of the features worked totally as expected. Quite disgraceful IMHO

[Martin_D]

I don't see the point of the Firmware Beta Tests because if you find a bug in the Firmware it still gets released